# IT Operations Manager

**Company**: CoreWeave
**Location**: New York, NY
**Experience**: senior
**Job type**: full-time
**Salary**: $157,000 to $210,000
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/coreweave/jobs/4695210006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ae6136b1-561

## Description

CoreWeave is The Essential Cloud for AI. As an IT Operations Manager, you will lead and scale CoreWeave's internal IT support function, ensuring a high-quality, consistent, and efficient experience for employees across the organization.

You will manage a team responsible for day-to-day IT support while driving improvements in processes, tooling, and automation. You will work closely with senior ICs and cross-functional partners to ensure support operations align with broader infrastructure, security, and systems strategy.

Responsibilities include:

- Managing a team for day-to-day IT support

- Driving process improvements and automation

- Ensuring high-quality user experience

- Collaborating with cross-functional teams

- Administering core IT systems such as Okta, Jamf, Intune, Freshservice, and Google Workspace / M365

- Understanding identity and access management, endpoint management, and security best practices

- Improving operational efficiency

- Building documentation and repeatable processes

Requirements:

- 5-8 years of experience in IT support, IT operations, or internal infrastructure roles

- 1-3 years of experience managing or leading IT support teams

- Experience with ticketing systems, SLA management, and escalation handling

- Proven ability to manage and prioritize a support queue

- Experience administering core IT systems

- Solid understanding of identity and access management and security best practices

- Strong communication and interpersonal skills

Preferred qualifications:

- Experience building or scaling IT support teams in high-growth environments

- Exposure to automation and scripting or infrastructure-as-code tools

- Familiarity with compliance frameworks such as SOC 2 or ISO 27001

- Experience supporting hybrid or distributed workforces

- Background in project or program management

We offer a base salary range of $157,000 to $210,000, a discretionary bonus, equity awards, and a comprehensive benefits program.

## Skills

### Required
- IT support
- IT operations
- team management
- process improvement
- automation
- Okta
- Jamf
- Intune
- Freshservice
- Google Workspace
- identity and access management
- endpoint management
- security best practices

### Nice to have
- automation and scripting
- infrastructure-as-code tools
- compliance frameworks
- project management
- program management

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/coreweave/jobs/4695210006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)