# Manager, Futures Operations

**Company**: RBC Dominion Securities
**Location**: Toronto, Ontario
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/TORONTO-Ontario-Canada/Manager--Operations-II_R-0000191741-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ae50ee53-cb2

## Description

RBC Dominion Securities offers comprehensive services in commodity and financial futures, including professional advice and trade execution. As Manager, Futures Operations, you will lead a team supporting time-sensitive, complex, exception-based, and highly specialized futures operations within Wealth Management Canada.

You will hire, onboard, and train new team members, and provide coaching, recognition, and development in a fast-paced environment. You will also serve as the Alternate Futures Supervisor (AFS), with overall responsibility for opening new futures accounts, tier one supervision of related activity, and risk management.

Your responsibilities will include:

- Conducting operations process oversight on complex exception-based and/or highly specialized processes to ensure adherence to department procedures, risks are mitigated, and regulatory requirements are met.

- Providing focus and clarity in establishing individual goals, driving performance management, supporting career development, and rewarding strong performance.

- Reducing risk, increasing efficiency, or enriching customer service by suggesting process changes and/or system modifications.

- Developing and providing ongoing training support for team members related to department processes and systems.

To succeed in this role, you will need:

- CIRO Registration for Retail Futures Contracts & Futures Options Contracts.

- 4-year degree from an accredited university or equivalent, or High school diploma or equivalent with demonstrated experience.

- 5+ years of securities, banking, technology, and/or job-specific industry experience.

- Canadian Securities license (recommended).

- 2+ years of demonstrated and sound managerial experience leading and managing a team.

- Advanced problem identification, analytical, and resolution skills.

- Experience with change management and leading teams through transition.

We offer a comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. You will have the opportunity to work in a dynamic, collaborative, progressive, and high-performing team, with flexible work/life balance options and opportunities for growth and development.

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## Skills

### Required
- Customer Service
- Customer Service Management
- Decision Making
- Interpersonal Relationship Management
- Investment Performance Measurement
- Operational Delivery
- Process Improvements
- Risk Management
- Time Management
- Treasury Management

### Nice to have
- Registration with CIRO as Alternate Futures Supervisor (AFS)
- Leadership & People Skills
- Industry Expertise – Securities/Financial Services regulatory and audit experience
- Credit Expertise - 3+ years of credit operations and margin lending

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Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/TORONTO-Ontario-Canada/Manager--Operations-II_R-0000191741-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)