# Exchange Management Lead

**Company**: London Stock Exchange Group (LSEG)
**Experience**: executive
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://lseg.wd3.myworkdayjobs.com/en-US/Careers/job/CHN-Beijing-Zhong-Guan-Cun-No1/Director--East-Asia-Exchange-Management_R0116967-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ae117a4e-418

## Description

Lead the Exchange Management function across East Asia, managing regional Exchange Managers to deliver resilient, high-quality real-time and reference data from regional venues.

**Key Responsibilities**

**Customer & Service**

- Act as customer concern point for critical data incidents originating from exchanges.

- Build and maintain venue profiles for premium/Cat A venues.

- Conduct post-incident reviews with exchanges and internal teams for source-triggered outages.

**Risk, Resilience & Governance**

- Identify and mitigate East Asia risks - engineering, data, regulatory, telecom resilience.

- Support Disaster Recovery implementation and testing.

- Maintain the Vendor Management Dashboard and drive measurable source quality improvements with venues.

- Submit and track SII risk entries; ensure compliance and well-governed operations.

**Partnership & Influence**

- Partner with Product, Data Strategy, Technology to educate on regional complexities; shape near- and long-term strategies.

- Advocate the voice of the customer to protect revenue, enable new business, and uphold LSEG's reputation.

**People & Leadership**

- Lead, coach, and performance manage Exchange Managers.

- Drive career pathing, succession planning, and foster a culture of accountability, resilience, and innovation.

**Operational Excellence & Efficiency**

- Proactively evaluate low-value/high-effort venues with Content Management to exit or de-scope where justified.

- Partner to optimize source costs and reduce internal support.

**Change & Growth Delivery**

- Lead exchange management for Day-1s, prioritized MD1s, roadmap changes and content enhancements; ensure quality and on-time delivery.

- Maintain monthly/bi-monthly contact cadence with exchanges to anticipate changes and secure smooth delivery.

**Qualifications & Experience**

- 7+ years leadership experience in exchange traded data.

- Deep knowledge of real-time systems, exchange data, and LSEG products.

- Executive-level communication; proven customer critical issue management.

- Familiarity with LSEG risk & governance and practical implementation.

- Ability to influence across Product, Engineering, Strategy, and external exchanges.

## Skills

### Required
- exchange traded data
- real-time systems
- LSEG products
- risk & governance
- vendor management

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