# Operations Manager

**Company**: CVS Health
**Location**: Detroit, MI
**Job type**: full-time
**Salary**: $19.00 - $29.00
**Category**: Retail
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/MI---Detroit/Operations-Manager_R1080485?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ad8eef83-f0b

## Description

The Operations Manager is a member of the Store Management team, responsible for driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service.

The Operations Manager will support the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store, including:

- Overall store management, supervision, and policy implementation

- Sales and inventory management

- Employee staffing, training, and development

- Financial management

- Customer service leadership

Essential Functions:

- Lead others and work effectively with store crews

- Supervise, assign and direct activities of the store’s crew

- Effectively communicate information to store crew and supervisors in an open and timely manner

- Support Store Manager with action plans for operational and service improvement

Customer Service:

- Assist customers with their questions, problems and complaints

- Promote CVS customer service culture (greet, offer help, and thank)

**Required Qualifications**

- Deductive reasoning ability, advanced analytical skills and computer skills.

- Advanced communication skills, leadership, supervision, and influencing skill

- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

**Preferred Qualifications**

- Experience as a retail manager or supervisor

**Education**

- High School diploma or equivalent preferred but not required.

**Anticipated Weekly Hours**

- 40

**Time Type**

- Full time

**Pay Range**

- $19.00 - $29.00

**Benefits**

- Medical, dental, and vision coverage

- Paid time off

- Retirement savings options

- Wellness programs

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## Skills

### Required
- analytical skills
- communication skills
- leadership
- supervision
- influencing skill
- computer skills

### Nice to have
- retail management
- supervisor experience

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/MI---Detroit/Operations-Manager_R1080485?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)