# Senior Engineering Manager V&V Media

**Company**: Twilio
**Location**: Remote - United Kingdom
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/8067147?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ad772417-270

## Description

We are seeking an experienced, technically strong Engineering Manager to lead our Voice Media team.

Responsibilities:

- Lead a team of senior engineers developing Twilio's next-generation media processing stack

- Drive technical architecture decisions for low-latency, high-throughput media systems

- Collaborate with product, platform teams, and other engineering teams to define technical roadmaps

- Establish engineering excellence through code quality standards, testing practices, and operational reliability

- Mentor engineers and provide technical guidance on complex media processing challenges

- Balance technical debt reduction with feature development while maintaining service reliability

- Build and evolve systems handling real-time media processing at scale

- Own service performance metrics, reliability targets, and continuous improvement initiatives

- Partner with engineering leaders to align media platform capabilities with broader Voice strategy

- Make key technology stack decisions that impact Twilio's media processing capabilities

Qualifications:

- 5+ years of engineering management experience leading teams building distributed systems

- Understanding of Voice/VoIP infrastructure and media handling challenges

- Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs

- Deep understanding of systems design, microservice architecture, and cloud infrastructure

- Experience managing complex technical tradeoffs between reliability, scalability, and feature development

- Track record of successfully delivering critical infrastructure projects with significant technical complexity

- Experience in improving developer velocity using AI tools

- Strong knowledge of performance optimization, reliability engineering, and operational excellence

- Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences

- Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

Desired:

- Experience with SIP, RTP/RTCP or other communications protocols

- Familiarity with media codecs, transcoding, packet loss concealment, and audio processing

- Background in building low-latency, globally distributed systems

- Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer

- Experience in building Voice AI products

- Knowledge of cloud infrastructure on AWS or similar platforms

- Prior experience in telecommunications or communications platforms

## Skills

### Required
- engineering management
- distributed systems
- Voice/VoIP infrastructure
- media handling
- backend services
- systems design
- microservice architecture
- cloud infrastructure
- performance optimization
- reliability engineering
- operational excellence

### Nice to have
- SIP
- RTP/RTCP
- media codecs
- transcoding
- packet loss concealment
- audio processing
- Rust
- Java
- C/C++
- Asterisk
- gStreamer
- Voice AI products
- AWS

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/8067147?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)