# Customer Consultant

**Company**: Postbank Filialvertrieb AG
**Location**: Wiesbaden
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/PB-Wiesbaden-Mauritiusplatz-2/Spezialist--d-m-w--Bankberatung--Filiale-Wiesbaden_R0456550-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-consultant-ad73565d-1a0/

## Description

We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Wiesbaden. As a Customer Consultant, you will provide tailored advice to our customers on a wide range of financial products.

**Key Responsibilities:**

- Provide customer-centric advice on financial products

- Build sustainable customer relationships through personal conversations and telephone contact

- Take responsibility for customer care in your branch

- Collaborate closely with your branch team

- Organize your workday independently and be a competent contact person for customers on financial matters

**Requirements:**

- Sales talent with a passion for working with people from diverse backgrounds

- Successful commercial training - ideally as a bank clerk - or several years of professional experience, preferably in customer consulting or sales

- Quereinsteiger with a passion for working with people are welcome

- High service competence and resilience in everyday work, as well as openness to rapidly changing framework conditions

- High interest in financial topics and economic interrelationships

- You use AI-supported applications and digital tools purposefully to prepare, conduct and follow up on customer activities and bring openness to new technologies

**Benefits:**

- Secure, permanent and responsible job in a motivated and helpful team

- Good salary, Christmas and holiday pay, as well as attractive performance-related remuneration

- Our collective bargaining agreement offers you a 38.5-hour week for a balanced work-life balance

- Part-time employment is possible by agreement

- We offer clear career paths and diverse development opportunities

**Additional Benefits:**

- Emotional balance: Offers such as counseling in difficult life situations and programs to promote mental health

- Physical fitness: Offers such as comprehensive check-up examinations, vaccination offers and advice on healthy living

- Social networking: Support through the pme family service, fitness center job, flexible working time models and programs to promote diversity, equal opportunities and participation

- Financial security: Contribution plans for old-age provision, bank services for employees, company bicycle or Germany ticket

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## Skills

### Required
- financial products
- customer consulting
- sales
- communication skills
- AI-supported applications

### Nice to have
- commercial training
- bank clerk
- sales experience

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Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/PB-Wiesbaden-Mauritiusplatz-2/Spezialist--d-m-w--Bankberatung--Filiale-Wiesbaden_R0456550-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)