# Technology Product Development Support Specialist

**Company**: IQVIA
**Experience**: mid
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Pune-Maharashtra-India/Product-Sppt-Tech-Advisor-2_R1221495-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ad637673-8b2

## Description

We are seeking a Technology Product Development Support Specialist to participate in analytical, experimental, investigative, and other fact-finding work in support of technology products. As a generalist or in a combination of disciplines, you will work within the Technology Product Development Support Function.

**Responsibilities:**

- Collaborate with customers and project management teams to identify key project milestones and implementation timelines

- Gather requirements and translate them into technical specifications

- Manage the ticketing queue for clients, ensuring completion in line with client needs and expectations

- Prepare for recurring internal meetings and advise on timeline progression

- Ensure all tickets are up to date and escalate as needed

- Build weekly client slides providing project snapshots and status updates

- Participate in QA, UAT, and production launch support related to various customer engagements

- Collaborate with the product development team to support platform functionality

- Provide Tier 2/3 technical support for custom integrations

- Drive resolution to remediate routine and non-routine problems and hold resources accountable for providing permanent solutions

**Qualifications:**

- Bachelor's Degree required; Master's Degree preferred

- 2 years of related experience required

- Emphasis on technical/discipline knowledge rather than managing people

- Application of expertise in professional areas to achieve results

- Progression within the Career Band reflects increasing depth of professional knowledge, project management, and ability to influence others

## Skills

### Required
- technical support
- project management
- analytical skills
- problem-solving

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Pune-Maharashtra-India/Product-Sppt-Tech-Advisor-2_R1221495-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)