# Digital Platform Lead

**Company**: AIA
**Location**: Hong Kong, Hong Kong
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Finance
**Wikidata**: https://www.wikidata.org/wiki/Q30255387

**Apply**: https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Customer-Digital-Platform--Consultant_JR-71455?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ad5b20c4-1be

## Description

Innovate and shape what comes next at AIA. Your expertise, perspective, and ideas can help the organisation become faster, simpler, and more connected.

**About the Role** Lead the continuous enhancement and evolution of customer-facing digital platforms by partnering with business stakeholders and platform teams to identify opportunities, prioritise initiatives, and deliver capabilities that enhance customer experience and business outcomes.

**Responsibilities**

### Platform BAU Business Enablement (80%)

- Collaborate with business and technology stakeholders to maximise business value through technology investments.

- Build strong relationships with business stakeholders to understand strategic objectives and application demand.

- Translate business requirements into scalable and sustainable technology solutions.

- Evaluate technology options, assess trade-offs, and recommend solutions that balance cost, risk, speed, and long-term value.

- Support portfolio planning, investment prioritisation, and roadmap development.

- Identify opportunities to leverage technology innovation to improve customer experience, operational efficiency, and business outcomes.

### Application Management Support (20%)

- Work as part of the platform team supporting the technical ownership of customer platform applications, ensuring reliable service delivery and alignment with business objectives.

- Support the tech roadmap, application lifecycle, and service delivery targets for assigned applications.

- Partner with business stakeholders to manage functional demand, prioritisation, and delivery planning.

- Ensure effective collaboration between business, architecture, engineering, infrastructure, and operations teams.

**Requirements**

- Bachelor’s degree in Business, Information Technology, Computer Science, or related field/experience.

- 8 years+ of progressive experience in Web/Mobile Application Development, Software Development Teams Management.

- Experience working in cross-functional teams and collaborating with business stakeholders.

**Technical Skills**

- Digital Delivery & SDLC (Agile/Waterfall).

- Application Incident Management, Maintenance and Monitoring.

- Project Management.

**Behavioural Skills**

- Stakeholder Influence & Communication.

- Customer-Centric Mindset.

- Leadership & Team Development.

- Strategic Thinking & Problem Solving.

## Skills

### Required
- Agile
- Waterfall
- Project Management
- Application Incident Management
- Stakeholder Influence & Communication
- Customer-Centric Mindset
- Leadership & Team Development
- Strategic Thinking & Problem Solving

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Source: [Apply at aia.wd3.myworkdayjobs.com](https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Customer-Digital-Platform--Consultant_JR-71455?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)