# Senior Director, R&D Planning & Operations

**Company**: Okta
**Location**: Bellevue, Washington
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $258,000-$355,000 USD
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/okta/jobs/8293675?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ad2ab5e1-c75

## Description

We are looking for a seasoned operations leader to run the financial and workforce operating engine for Okta's Product & Technology organisation , a 2,000+ person R&D function spanning the Okta Platform (ORD) and Auth0.

The team is accountable for the budget and workforce strategy components of the R&D Operating Plan, program spend and budget governance, financial compliance including Capitalised Software and R&D tax credit capture, vendor operations, and headcount governance in partnership with Recruiting.

The team also runs the annual goal-setting process and the operating cadence that tracks R&D performance against those goals.

## Responsibilities

- Own the budget and workforce strategy components of the R&D Operating Plan, translating corporate strategy and the long-range plan into a fully resourced annual plan across ORD and Auth0.

- Direct R&D budget governance for a 2,000+ person organisation , program spend oversight, variance reporting, fiscal discipline, and executive-level budget reviews with the President of Okta R&D and Finance leadership.

- Own and evolve the P&L framework for R&D lines of business, arming executive leadership with the cost and investment data behind portfolio decisions.

- Model, govern and optimise AI token spend across the P&T organisation , establish the cost baseline and forecasting model, build the framework for measuring return on that spend, and partner with engineering leaders to drive efficiency as consumption scales.

- Lead engineering cost modelling, and partner with FP&A and Deal Desk on account-specific margin analysis to support pricing, packaging and large-deal decisions.

- Own financial compliance for R&D, including Capitalised Software entries and maximising US/Canada R&D tax credit capture.

- Build and own the P&T expense data platform on Snowflake to enable clean line-of-business cost distribution and self-service cost visibility for engineering leaders.

- Set the fiscal year workforce strategy in partnership with Recruiting leadership , headcount governance, real-time allocation tracking, backfills, organisational growth mapping, and location strategy.

- Own the contingent workforce program end to end, including contractor and agency lifecycle, capacity and spend.

- Own vendor operations for R&D , third-party relationships, capacity management, contract renewals, and performance SLAs.

- Continuously refine the financial and workforce operating processes to eliminate friction and ensure the organisation scales efficiently as it grows.

- Partner with Product and Engineering leadership to develop the fiscal year goals and OKRs for the R&D organisation, and run the program cadence , monthly and quarterly reviews , that gauges performance against them.

- Set the standard for AI-first operations , apply AI to financial analysis, dashboard generation and workflow automation, and build a team for which AI fluency is core to how the work gets done rather than an experiment on the side.

- Build, mentor and develop the operations team as a source of durable advantage for Okta R&D, including hiring and developing Director-level leaders.

## Qualifications

### Must Have

- 12+ years of work experience, including 6+ years leading business operations, R&D / engineering operations, or FP&A functions within a technology company.

- Demonstrated ownership of an engineering or R&D budget at scale , annual planning, in-year governance, variance management, and executive budget review.

- Proven ownership of workforce planning and headcount governance in close partnership with Recruiting and Finance.

- Experience managing a vendor portfolio, including contract negotiation and renewal, SLA management, and capacity planning.

- Hands-on experience with Capitalised Software accounting and R&D tax credit programs in the US and/or Canada.

- Strong understanding of B2B SaaS business models and engineering cost structures.

- Track record of building and developing high-performing operations teams, including hiring and developing Director-level leaders.

- Extensive experience navigating complex data sets and operating with ambiguity, where clean data is not available.

- Demonstrated use of AI to do the substance of finance and operations work , analysis, reporting, dashboard generation and workflow automation , with a clear point of view on where to apply it next.

### Good to Have

- Experience operating across multiple product units or post-acquisition entities with distinct financial and operational systems.

- Familiarity with Snowflake, or comparable experience building financial data platforms and self-service reporting.

- Experience modelling or governing consumption-based spend, such as cloud infrastructure or AI / LLM token usage.

- Experience with global workforce and location strategy, including India-based engineering centres.

- Understanding of the B2B enterprise technology space, specifically Enterprise Security.

- Experience running an annual goal-setting or OKR process for a technology organisation, including the review cadence that tracks progress against it.

- Prior experience in FP&A, management consulting, or a central strategy and operations function.

- MBA, or an undergraduate degree with a concentration in Finance, Economics, Statistics or Engineering.

## Benefits

- Health, dental and vision insurance

- 401(k)

- Flexible spending account

- Paid leave (including PTO and parental leave)

## Skills

### Required
- Financial planning and analysis
- Budgeting
- Workforce planning
- Vendor management
- Capitalised Software accounting
- R&D tax credit programs
- AI token spend management
- Engineering cost modelling
- Snowflake

### Nice to have
- Experience operating across multiple product units
- Familiarity with Snowflake
- Experience modelling or governing consumption-based spend
- Global workforce and location strategy
- Understanding of the B2B enterprise technology space

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/okta/jobs/8293675?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
