# Customer Success Manager | Amsterdam Hybrid

**Company**: Workwize
**Location**: Amsterdam
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/workwize/jobs/4981198101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ace0cc94-f36

## Description

We are seeking a Customer Success Manager to join our team at Workwize, a company that simplifies hardware deployment, management, and retrieval for IT teams. As a Customer Success Manager, you will act as a trusted advisor to our clients, understanding their business objectives and providing excellent customer service in a fast-paced environment.

Responsibilities:

- Drive customer success and satisfaction throughout the entire customer lifecycle

- Strengthen relationships with customers by prioritizing engagement

- Establish revenue growth by utilizing expansion potential and identifying opportunities for upselling and cross-selling

- Analyze data to enhance adoption and maximize revenue growth potential

Requirements:

- Bachelor's or Master's degree

- 4+ years of experience in a client-facing role, preferably in a SaaS environment

- Previous sales experience

- Commercial drive with strong problem-solving abilities and analytical mindset

- Proficiency in PowerPoint and Excel

- Exceptional attention to detail and excellent English communication skills

At Workwize, we offer a flexible hybrid work environment, top-notch tools and equipment, vibrant entrepreneurial culture, off-sites, team bonding events, pension scheme, and more.

## Skills

### Required
- PowerPoint
- Excel
- data analysis
- CRM systems

### Nice to have
- HubSpot
- Dutch

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/workwize/jobs/4981198101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)