# Service & Engagement Team Leader

**Company**: Target
**Location**: Marshfield, WI
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: $20.50 - $34.85 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/1708-N-Central-Ave-MarshfieldWI-54449-1514/Service---Engagement-Team-Leader---Marshfield--WI_R0000477466?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_acc7ebd7-995

## Description

We are seeking a Service & Engagement Team Leader to join our team at Target. As a Service & Engagement Team Leader, you will be responsible for leading a team of Guest Advocates, Service Advocates, and Front of Store Attendants to deliver exceptional guest experiences.

The starting pay range for this position per hour is $20.50 - $22.50. The full pay range for this position per hour is $20.50 - $34.85.

As a Service & Engagement Team Leader, you will:

- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.

- Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.

- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments.

- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution.

- Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.

- Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates, and Front of Store Attendants who strive to exceed guest service expectations.

To be successful in this role, you should:

- Have a high school diploma or equivalent.

- Be at least 18 years of age or older.

- Have previous retail experience, although it is not required.

- Be able to lead and hold others accountable.

- Be able to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.

- Be able to work independently and as part of a team.

- Be able to manage workload and prioritise tasks independently and with a team.

- Have a welcoming and helpful attitude towards all guests and other team members.

- Have effective communication skills.

- Be capable of remaining focused and composed in a fast-paced environment and accomplishing multiple tasks within established timeframes.

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance, and more.

## Skills

### Required
- Leadership
- Communication
- Problem-solving
- Time management
- Teamwork

### Nice to have
- Retail experience
- Previous leadership experience

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Source: [Apply at target.wd5.myworkdayjobs.com](https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/1708-N-Central-Ave-MarshfieldWI-54449-1514/Service---Engagement-Team-Leader---Marshfield--WI_R0000477466?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)