# Customer and Trading Manager - Convenience

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Nottingham, Nottinghamshire
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: £31,700
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400091224?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_acc77c0f-757

## Description

As a Customer and Trading Manager - Convenience at Sainsbury's Supermarkets Ltd, you will play a crucial role in leading the store team to deliver exceptional customer service and drive business performance.

The salary for this position is £31,700 per annum.

**Job Responsibilities:**

- Work closely with a small team of managers to ensure the smooth operation of the store.

- Take responsibility for the day-to-day running of the store, often being the only manager on site with full accountability.

- Collaborate with the team to complete tasks efficiently and safely, ensuring excellent customer service.

- Manage performance and capability, conduct disciplinaries, and ensure accurate scheduling and pay.

- Occasionally assist other nearby convenience stores.

**Requirements:**

- Previous line management experience in a fast-paced operational environment.

- Proven track record of delivering excellent customer service and coaching colleagues.

- Ability to manage disciplinaries, performance issues, and other employee relations.

- Experience in leading operations and making decisions independently.

**What We Offer:**

- Competitive salary dependent on experience, store size, and location.

- Benefits package including:

- 10% discount on shopping at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% on Fridays and Saturdays.

- Annual bonus scheme.

- Free food and hot drinks.

- Generous holiday entitlement.

- Pension matching 4-7.5% of contributions.

- Share scheme.

- Wellbeing support.

- Cycle to Work scheme.

- Special offers on gym memberships, restaurants, and more.

## Skills

### Required
- customer service
- team management
- operational leadership
- employee relations

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