# Technical Intern

**Company**: WGU
**Location**: Salt Lake City, UT
**Work arrangement**: onsite
**Experience**: entry
**Job type**: part-time
**Salary**: $29.32 - $43.99
**Category**: IT
**Industry**: Education

**Apply**: https://wgu.wd5.myworkdayjobs.com/en-US/External/job/Salt-Lake-City-UT/Intern---Technical_JR-026455?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_acc2636b-bb1

## Description

Gain practical, hands-on experience in a technical environment while contributing to meaningful projects that support departmental and organizational goals. As a Technical Intern, you will work with digital tools, data, documentation, and office technology while developing key professional skills and exploring potential career paths.

**What You'll Do**

- Maintain and update departmental databases, spreadsheets, and content management systems.

- Support the implementation and troubleshooting of office technology, software applications, and digital tools.

- Create and update technical documentation, user guides, and standard operating procedures.

- Perform data entry, validation, cleanup, and basic reporting using Excel, Google Sheets, or database tools.

- Assist with system testing, form development, and workflow automation using Google Workspace, Microsoft 365, or institution-specific tools.

- Provide first-level technical support to staff and faculty, including software setup, printer troubleshooting, and login or access issues.

- Contribute to process improvement and technology-driven projects through research, analysis, collaboration, and documentation, culminating in a final project or learning summary presented to the team.

**What You'll Bring**

- Currently enrolled in or recently completed a degree in Computer Science, Information Technology, or a related field.

- Must be eligible to work in the United States without sponsorship during the internship period.

- Must be in good academic standing with an expected graduation date.

- Basic understanding of databases, spreadsheets, and office productivity tools, such as Excel formulas, Google Forms, and SharePoint.

- Strong analytical, technical troubleshooting, organizational, and communication skills.

- Ability to learn and use new systems, work comfortably with ambiguity, and ask for help when needed.

- Self-motivation, attention to detail, and the ability to maintain confidentiality and follow data security protocols.

**Bonus Points**

- Experience with full-stack development using Java, Node.js, and Angular.

- Familiarity with Playwright test automation, including integrating automated tests into CI/CD quality gates.

- Exposure to performance testing, accessibility testing, or building test tooling, such as test-user provisioning and lifecycle-management applications that integrate with Playwright suites.

- Familiarity with help desk systems, ticketing platforms, or cloud-based tools.

- Interest in higher education and lifelong learning.

- Technical certifications.

## Skills

### Required
- databases
- spreadsheets
- office productivity tools
- analytical skills
- technical troubleshooting
- organizational skills
- communication skills

### Nice to have
- Java
- Node.js
- Angular
- Playwright test automation
- CI/CD quality gates
- performance testing
- accessibility testing
- test tooling
- help desk systems
- ticketing platforms
- cloud-based tools

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Source: [Apply at wgu.wd5.myworkdayjobs.com](https://wgu.wd5.myworkdayjobs.com/en-US/External/job/Salt-Lake-City-UT/Intern---Technical_JR-026455?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)