# Director of Clinical Intelligence, Quality Engineering & Data Operations

**Company**: Humana Inc.
**Location**: Dallas, TX
**Experience**: executive
**Job type**: full-time
**Salary**: $142,300 - $195,700 per year
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Dallas-TX/Director--CenterWell-Technology-Solution-Implementation_R-433874?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_acb4dc9a-fda

## Description

The Director of Clinical Intelligence, Quality Engineering & Data Operations is responsible for leading technology teams that enable population health, clinical quality, care gap management, risk identification, provider insights, and data-driven clinical decision support across CenterWell Primary Care.

**Key Responsibilities**

### Clinical Intelligence & Population Health Platforms

Lead the engineering strategy, architecture, delivery, and operations for technologies supporting:

- Panel Management

- Clinical Quality and HEDIS programs

- Risk Adjustment and Suspecting

- Provider and Care Team Insights

- Population Health Workflows

- Clinical Decision Support

- Care Gap Identification and Closure

- Predictive and intelligence-driven clinical interventions

### Analytics Enablement Engineering

Provide engineering capabilities that accelerate analytical delivery across Primary Care. Responsibilities include:

- Data integration services

- Data pipelines and ingestion frameworks

- Analytics platform support

- Operationalization of analytical solutions

- Data product enablement

- Reporting infrastructure support

- Application development supporting business intelligence functions

### Data Operations & Reliability

Lead the operational teams responsible for the availability, quality, movement, and integrity of clinical and operational data. Responsibilities include:

- Data Operations

- Production support

- Data quality monitoring

- Integration monitoring

- Data incident management

- Deployment support

- Operational readiness

- Data governance execution

- Service reliability and operational excellence

### Platform Enablement Strategy

Eliminate technology bottlenecks associated with data-dependent solutions by establishing shared platforms, reusable services, standardized data products, and self-service capabilities.

### Engineering Leadership

Build and lead a high-performing organization consisting of software engineers, data engineers, analytics engineers, platform engineers, data operations specialists, site reliability and support engineers.

### Cross-Functional Leadership

Partner closely with clinical leaders, quality and stars organizations, risk adjustment organizations, population health teams, care management teams, data & analytics, product management, operational leadership, and enterprise technology partners.

**Success Measures**

### Business Outcomes

- Improved care gap closure rates

- Improved HEDIS and quality performance

- Increased risk identification opportunities

- Increased provider efficiency

- Improved patient outcomes

- Increased adoption of clinical intelligence capabilities

### Technology Outcomes

- Platform reliability and availability

- Reduced data defects and data incidents

- Faster analytics solution delivery

- Reduced technical debt

- Increased reuse of shared services and data products

- Reduced dependency on centralized engineering teams

### Operational Outcomes

- Improved data quality and trust

- Faster issue detection and remediation

- Increased automation of operational processes

- Improved deployment success rates

- Higher service satisfaction from business and technology partners

**Use your skills to make an impact**

**Required Qualifications**

- 10+ years of technology leadership experience

- 5+ years leading engineering organizations

- Experience leading both software and data engineering teams

- Experience with healthcare technology, population health, quality programs, risk adjustment, or clinical operations

- Strong understanding of data platforms, integrations, APIs, cloud technologies, and analytics ecosystems

- Proven experience building scalable platform capabilities used by multiple product and engineering teams

- Demonstrated success improving operational reliability and engineering effectiveness

## Skills

### Required
- data platforms
- integrations
- APIs
- cloud technologies
- analytics ecosystems
- software engineering
- data engineering

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Source: [Apply at humana.wd5.myworkdayjobs.com](https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Dallas-TX/Director--CenterWell-Technology-Solution-Implementation_R-433874?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)