# Director, Product Management - Data Compliance

**Company**: Mastercard
**Location**: Bogota, Colombia
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Bogota-Colombia/Director--Product-Management---Data-Compliance_R-293892?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ac6d8101-560

## Description

Mastercard is seeking a Director, Product Management to lead the team responsible for helping product teams onboard to enterprise data compliance platforms and processes.

The Director will combine product management, program leadership, privacy and compliance knowledge, and process improvement to make onboarding more consistent, scalable, measurable, and customer-focused.

Key responsibilities:

- Lead and develop a team of product managers responsible for data compliance intake, product assessment, onboarding coordination, exception support, and stakeholder engagement.

- Own the strategy, roadmap, and operating model for data compliance onboarding, translating organisational priorities and regulatory needs into clear team objectives, processes, and measurable outcomes.

- Serve as the primary product-facing leader for onboarding to platforms such as My Data, helping teams understand scope, requirements, integration pathways, dependencies, and readiness expectations.

- Direct intake and assessment activities, ensuring requests are evaluated consistently, prioritised using transparent criteria, assigned appropriately, and advanced through defined decision points and handoffs.

- Partner with platform product owners to translate onboarding pain points and customer feedback into product requirements.

- Define, monitor, and report on performance measures for onboarding volume, cycle time, backlog, readiness, exception activity, SLA performance, customer experience, and operational quality.

- Lead continuous-improvement efforts that simplify intake, standardise workflows, reduce manual activity, and strengthen auditability.

- Coordinate across Product, Privacy, Technology, Operations, and regional stakeholders to resolve blockers, align priorities, and ensure high-risk or time-sensitive onboarding work receives appropriate attention.

- Create and maintain operating procedures, training materials, communications, and stakeholder guidance that make onboarding expectations and responsibilities clear.

- Represent the needs of Product teams and data-rights requesters in platform and operating-model discussions, balancing customer experience, compliance obligations, risk, and capacity.

The ideal candidate should:

- Bring significant experience in product management, platform enablement, program leadership, compliance operations, or a related discipline within a complex, global organisation.

- Demonstrate experience leading teams and delivering through influence across a diverse set of stakeholders.

- Understand data privacy, data-rights request processes, personal-data obligations, regulatory change, or adjacent compliance and risk-management concepts.

- Apply strong product judgment to translate customer and operational problems into roadmaps, requirements, prioritised improvements, and measurable outcomes.

- Use qualitative and quantitative evidence to manage backlogs, assess performance, identify root causes, develop recommendations, and communicate trade-offs.

- Be comfortable partnering with technical teams and familiar with the SDLC.

- Demonstrate success simplifying complex processes, establishing repeatable operating models, and using automation or low-code tools to improve efficiency and visibility.

- Communicate complex product, technical, privacy, and operational issues clearly to senior leaders, product teams, and non-technical audiences.

- Show strong ownership, sound judgment, organisation, and the ability to lead through ambiguity, competing priorities, escalations, and enterprise change.

- Build trust with internal customers, listen closely to their needs, and create transparent mechanisms for intake, prioritisation, status, and feedback.

- Develop people through coaching, clear objectives, constructive feedback, purposeful delegation, and opportunities to grow their product and domain expertise.

## Skills

### Required
- product management
- platform enablement
- program leadership
- compliance operations
- data privacy
- risk management

---

Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Bogota-Colombia/Director--Product-Management---Data-Compliance_R-293892?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)