# Solutions Engineer

**Company**: Synthesia
**Location**: Austin, Texas
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $155,621 - $211,197 OTE
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q12057983

**Apply**: https://jobs.ashbyhq.com/synthesia/103ca468-012b-4882-b5ab-001e3d55f71b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ac1a1691-941

## Description

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

We’re hiring Solutions Engineers to build Synthesia’s pre-sales function in North America. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model.

As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.

Responsibilities:

- Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges.

- Design and execute repeatable demo methodologies that prove Synthesia’s business value quickly.

- Build and maintain strong working knowledge of Synthesia’s platform capabilities, roadmap, and positioning across all product lines.

- Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution.

- Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward.

- Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy.

- Keep your deal team and manager informed on deal status, timeline, and technical dependencies.

- Identify, build relationships with, and actively enable technical champions within customer organizations.

- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics, and scalability for global deployments.

Requirements:

- 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment.

- Delivers a strong standard demo aligned to the discovery points and agenda set with the AE.

- Applies established solution designs and best practices to the customer’s use case.

- Identifies and surfaces deal risk and next steps based on what the customer tells you.

- Working knowledge of MEDDPICC and Command of the Message.

- Resourceful and self-motivated, able to manage a growing book of POCs, demos, and customer conversations.

- Comfortable with the technical fundamentals in at least one area.

- Strong written and spoken communication in English.

Nice to Have:

- Previous experience as an AE.

- Experience with video AI.

Compensation: We’re hiring Solutions Engineers across a range of experience levels and expect to pay between $155,621 and $211,197 OTE.

## Skills

### Required
- SaaS
- solutions engineering
- customer-facing technical
- demo delivery
- MEDDPICC
- Command of the Message
- API and SDK integrations
- security
- compliance

### Nice to have
- video AI
- account executive experience

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/synthesia/103ca468-012b-4882-b5ab-001e3d55f71b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)