# Anfritriã (o) de hospedagem 12x36

**Company**: Accor
**Location**: São Paulo, SP
**Job type**: full-time
**Salary**: R$ 3300,33
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000160642986-anfritria-o-de-hospedagem-12x36?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/anfritri-o-de-hospedagem-12x36-ac0aff43-4d9/

## Description

We are seeking a full-time Anfritriã (o) de hospedagem 12x36 at our Hotel ibis Budget São Paulo Jardins, located near Avenida Paulista and Rua Oscar Freire.

Responsibilities:

- Receive guests and perform check-in procedures with all necessary documentation.

- Conduct check-out procedures, verifying reservation information.

- Handle telephone and WhatsApp inquiries.

- Address general guest inquiries at the front desk.

- Act as the primary liaison between clients and other hotel departments, resolving issues and passing on requests when needed.

- Ensure adherence to reception procedures and protocols.

- Manage document storage, handle cash closing, and track daily refunds.

- Oversee luggage storage and delivery, following brand practices for billing.

Requirements:

- Complete high school education.

- Intermediate/basic English proficiency.

- Open-minded, customer-oriented, communicative, team player, proactive, discreet, and detail-focused.

Benefits:

- Salary: R$ 3300,33

- 12x36 work schedule

- Transportation voucher

- Meal allowance: R$ 858,00

- Health insurance with co-participation (Amil)

- Optional dental plan (Amil Dental)

- Life insurance

- Profit-sharing program (PPR)

- Pharmacy reimbursement

- Discounts on hotel stays and restaurant services

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- English
- Customer service
- Communication
- Teamwork
- Proactivity
- Discretion
- Attention to detail

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000160642986-anfritria-o-de-hospedagem-12x36?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)