# Recepcionista Polivalente

**Company**: Accor
**Location**: Barcelona, CT
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000161139631-recepcionista-polivalente?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/recepcionista-polivalente-ac0550bf-2cb/

## Description

As a Multipurpose Receptionist at Accor, you will play a vital role in delivering exceptional customer experiences. Accor is a leading hospitality group with a presence in over 100 countries, offering a range of hotels from budget-friendly options to luxury establishments.

Your day-to-day responsibilities will include:

- Checking in and out guests, managing reservations, and providing top-notch customer service.

- Conducting nightly audits and controlling daily billing, requiring organisational and responsible skills.

- Offering tailored solutions to meet guests' needs and exceeding their expectations.

- Sharing the hotel's story with pride, identifying sales opportunities, and personalising the guest experience.

- Working rotating shifts from Monday to Sunday with two days off per week, including morning, afternoon, evening, and breakfast shifts.

To succeed in this role, you should possess:

- A customer-focused personality with excellent communication skills.

- Previous experience in customer-facing roles is desirable but not essential.

- Ability to work independently and as part of a team.

- Strong problem-solving skills, tolerance, and stress resistance.

- Creativity in crafting personalised experiences for guests.

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## Skills

### Required
- customer service
- communication
- problem-solving
- teamwork

### Nice to have
- previous experience in customer-facing roles
- additional languages

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000161139631-recepcionista-polivalente?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)