# IT Reliability, Site Associate

**Company**: Synopsys
**Work arrangement**: remote
**Salary**: $66,400-$99,600
**Category**: IT
**Industry**: Technology
**Ticker**: SNPS
**Wikidata**: https://www.wikidata.org/wiki/Q2303478

**Apply**: https://careers.synopsys.com/job/ottawa/it-reliability-site-associate/44408/102923301600?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/it-reliability-site-associate-abd2d102-d2d/

## Description

You will be part of Synopsys, a leading provider of engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products.

As an IT Reliability, Site Associate, you will play a crucial role in ensuring the reliability and efficiency of IT infrastructure that supports engineering teams building cutting-edge chip design and software security solutions.

Your responsibilities will include:

- Designing, deploying, and managing on-premises and cloud infrastructure platforms

- Investigating production issues, identifying root causes, and resolving them

- Working on IT infrastructure projects from initial design through deployment

- Providing Tier 1 and Tier 2 support for Citrix infrastructure and related resources

- Automating repetitive processes using scripting languages like Bash, PowerShell, or Python

- Collaborating with engineering services teams to understand their workflows and deliver infrastructure solutions

The impact you will have includes:

- Enabling engineering teams to have reliable access to development environments and tools

- Reducing downtime for critical engineering workflows

- Improving uptime, performance, and scalability for thousands of internal users globally

- Freeing up your team to focus on higher-impact work through automation

To succeed in this role, you will need:

- A Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field

- Hands-on experience working across multiple operating systems, including Linux and Windows

- Ability to write and debug scripts in at least one language such as Bash, PowerShell, or Python

- Strong troubleshooting skills rooted in a methodical, process-of-elimination approach

- Excellent written and verbal communication skills in English

The team you will be part of is a global IT engineering services team supporting Citrix infrastructure and related resources across multiple time zones.

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs.

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## Skills

### Required
- Linux
- Windows
- Bash
- PowerShell
- Python
- scripting
- troubleshooting
- communication

### Nice to have
- AI tools
- DevOps tools
- cloud platforms
- infrastructure automation

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Source: [Apply at careers.synopsys.com](https://careers.synopsys.com/job/ottawa/it-reliability-site-associate/44408/102923301600?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)