# Air Export Agent

**Company**: Expeditors
**Location**: Ellenwood, GA
**Experience**: entry
**Job type**: full-time
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000144618189-air-export-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/air-export-agent-abb426d2-9d3/

## Description

We are seeking an Air Export Agent to join our team in Ellenwood, GA. As an Air Export Agent, you will play a critical role in ensuring the timely and accurate movement of freight and information, while providing exceptional customer service within the Air Export Department.

**Major Duties and Responsibilities:**

- Ensure smooth and timely freight process flow

- Ensure accurate and timely data entry into our operational system

- Track and Trace Air Export files and reporting

- Use Workflows on a daily basis

- Ensure arrival notices are communicated to overseas and customers

- Ensure accurate and timely client and Service Providers billing

- Interact with our customers in arranging their international shipments, meeting customer service standards

- Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved)

- Meet compliance at all times with internal and external regulations in accordance with government regulations

- Understand department process flow, looking for best practices to improve operational efficiency and productivity

- Ensure all customers standard operating procedures are in place and updated

- Meet KPI standards in accordance with the Company's procedure

- Overseas communications, timely responses to emails and requests (internal and external)

**Qualifications:**

- Bachelor's Degree or equivalent work experience

- 1 year of Air Export specific experience

- Knowledge of air documentation / process

- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

- Pro-active, strong organizational skills

- Good computer skills (Excel, Word, PowerPoint)

- Ability to type 45wpm

- IATA certification (preferred)

- Fluent in English

**Benefits:**

- Paid Vacation, Holiday, Sick Time

- Health Plan: Medical

- Life Insurance

- Employee Stock Purchase Plan

- Training and Personnel Development Program

- Growth opportunities within the company

- Employee Referral Program

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## Skills

### Required
- Air Export
- Data Entry
- Customer Service
- Communication
- Organizational

### Nice to have
- IATA certification

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000144618189-air-export-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)