# Manager, Solutions Engineering - Digital Natives

**Company**: OpenAI
**Location**: Dublin
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full time
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q124605186

**Apply**: https://jobs.ashbyhq.com/openai/f273d9ee-d64a-44b0-875b-10b0cbdde310?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ab653c26-5bc

## Description

We are looking for a Sales Engineering leader to oversee all technical aspects of the OpenAI sales process, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models and technology.

Your responsibilities will encompass overseeing all technical aspects of the sales process for our Digital Natives segment, including pre-sales activities and post-sales technical support, ensuring a cohesive and outstanding experience for our clients.

**Key Responsibilities:**

- Help craft and continuously refine the strategic vision for OpenAI's Solutions Engineering function, aligning it with broader company objectives and the evolving needs of our diverse clientele.

- Lead and mentor a multifaceted team through the entire sales cycle, fostering an environment that promotes seamless customer engagement, maximum adoption, and scalability.

- Collaborate with cross-functional teams including GTM, Product, Engineering, and Research, ensuring synergy and cohesion in our customer engagement strategies.

- Act as the escalation technical contact for key clients in your sales segment, building trust and a direct line of communication with executive-level stakeholders.

- Be a thought leader in the industry, advocating for the effective and innovative application of our AI technologies across various sectors.

- Champion a customer-first approach within the organization, inspiring your team to always prioritize client satisfaction and success.

**Requirements:**

- Possess deep technical acumen, particularly in AI and related platform technologies, enabling you to engage effectively with technical and non-technical stakeholders alike.

- Are experienced in developing and executing large-scale technical success strategies.

- Excel in motivating and steering a high-performing team, fostering both individual and collective excellence.

- Have experience leading teams spanning across multiple EMEA markets and geographies.

- Can distill complex technical concepts into clear, comprehensible communication, adaptable to diverse audiences.

- Embody a customer-centric philosophy, motivating your team to embrace this ethos.

- Demonstrate outstanding presentation and communication skills, particularly when interacting with executive-level individuals.

- Approach your work with humility, a collaborative spirit, and a continuous learning mindset.

- Are adept at problem-solving, prioritizing effectively under pressure.

- Are deeply committed to the ethical and safe advancement of AI technology.

## Skills

### Required
- AI
- technical leadership
- sales engineering
- customer engagement
- team management

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/openai/f273d9ee-d64a-44b0-875b-10b0cbdde310?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)