# Dev/Ops Engineer

**Company**: HSBC
**Location**: New York, New York
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774611615678?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ab3cded1-826

## Description

We are seeking a Dev/Ops Engineer to join our eRisk Operations function, supporting the production management and business-facing technical support for HSBC's in-house Fixed Income eTrading platforms.

As a Dev/Ops Engineer, you will be responsible for:

- Owning production support outcomes for Rates and Credit eTrading during the New York day, including incident leadership, prioritization, and stakeholder communications

- Monitoring and improving platform health, proactively identifying risks and driving remediation plans

- Developing automated monitoring tools to help early issue detection and post-incident follow-up

- Supporting electronic execution workflows across venues and protocols, including connectivity, session management, and venue-specific behaviors

- Leading troubleshooting across pricing/quoting services, market data, order management, trade capture, and downstream integrations

- Partnering with Quants and engineering teams on pricing/curve-related/algo issues, releases, and production fixes

- Managing change and release activities, ensuring controlled deployments, rollback readiness, and effective handovers across regions

- Driving problem management, root cause analysis, post-incident reviews, and delivery of permanent fixes, automation, and monitoring improvements

- Partnering with Middle Office/Operations to resolve trade lifecycle exceptions where technology is a contributing factor

- Maintaining and improving runbooks, operational procedures, monitoring, and alerting

The ideal candidate will have:

- A Bachelor's or Master's degree in a quantitative discipline (Computer Science, Maths, Physics, Finance, or similar)

- Experience in production support/SRE/DevOps for electronic trading or other low-latency, high-availability platforms

- Understanding of Fixed Income products and eTrading workflows across Rates and Credit

- Strong troubleshooting skills across distributed systems

- Hands-on scripting/programming for diagnostics and automation (e.g., Python, Shell, Java/C++)

- Experience with monitoring/observability tooling (e.g., ITRS Geneos)

- Strong communication skills with the ability to engage confidently with front office business users, traders, sales, quants, and other internal technical teams or vendors

We offer a competitive pay and benefits package, including a robust Wellness Hub, all in a welcoming and inclusive work environment.

## Skills

### Required
- Python
- Shell
- Java
- C++
- ITRS Geneos
- Linux/UNIX
- networking (TCP/IP)
- messaging
- databases
- performance bottlenecks
- FIX protocol
- kdb+/q
- SQL
- low-latency messaging
- observability/data platforms

### Nice to have
- front-office application support experience within a tier-1 investment bank or hedge fund
- working knowledge of FIX protocol
- experience with kdb+/q and/or SQL for investigation and analysis
- familiarity with low-latency messaging
- experience with observability/data platforms

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774611615678?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)