# Assistant Manager, Ocean Operations (Chennai)

**Company**: Flexport
**Location**: Chennai, India
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/7953608?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ab1b1306-25c

## Description

## About the Role

At Flexport, we're shaping the future of global trade with innovative technology and exceptional people. As an Assistant Manager - Ocean Operations, you'll be responsible for coordinating the supply chain operations within the ISC region, driving a first-class customer experience by obsessing over quality and on-time performance.

## Responsibilities

- Be accountable for achieving the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately

- Ensure your work satisfies internal KPIs and SLAs that demonstrate quality delivery

- Follow standard operating procedures (SOP) that ensure seamless coordination of day-to-day logistics operations with internal and external partners

- Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed

## Requirements

- Bachelor's degree

- Minimum 5 years of global forwarding or related work experience

- Growth mindset - always looking for ways to improve yourself and your work

- 4+ years of industry experience in Ocean Freight, import compliance, or Warehousing is encouraged

- Strong critical thinking skills and attention to detail

- Effective communication and interpersonal abilities

- Ability to work effectively in a collaborative team environment

- Exceptional organisational, prioritisation and planning skills, and process improvement in a fast-paced, constantly evolving environment

- Proficient in MS Office or Google apps

## Benefits

- Competitive salary and benefits package

- Opportunities for professional growth and development

- Collaborative and dynamic work environment

- Recognition and rewards for outstanding performance

## How to Apply

If you're a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

## Skills

### Required
- global forwarding
- supply chain management
- logistics
- customer service
- problem-solving

### Nice to have
- project management
- process improvement
- team leadership
- communication
- interpersonal skills

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/7953608?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)