# Safety System Implementation and Support Specialist **Company**: Fortrea **Location**: Pune **Experience**: senior **Job type**: full-time **Category**: Operations **Industry**: Healthcare **Apply**: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Pune/Safety-System-Manager--Argus-SME_265192?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/job/safety-system-implementation-and-support-ab16f4c9-614/ ## Description We are seeking a Safety System Implementation and Support Specialist to assist with the overall safety system implementation, support, configuration, and migration-related activities. You will be responsible for providing this service to clients either as a support function to the client project groups or as a standalone business. You will provide all clients, both internal and external, with the appropriate quality of service in a safe and cost-effective manner. You will be expected to comply with the legal requirements of the Health & Safety at Work Act 1974, the COSHH regulations 1989, and the EC Directives 1992/3 as documented in the Company's Health & Safety Manual. **Responsibilities:** - Leverage your strong combination of business and technical knowledge as a PV systems expert - Evaluate proposed project ideas and software changes through technical impact analysis and estimated business value to contribute to decision-making - Develop and document standard and ad hoc reports from the safety systems - Drive meetings and develop the IT system strategy, compliance management, periodic system evaluation, and review the enterprise architecture of the system - Support and educate end-users and sponsors - Collaborate with the training team in developing safety system-specific training modules - Initiate discussions with business stakeholders to understand business requirements and document user requirements - Provide overall guidance and strategize the use of standard safety systems front-end reporting - Participate in data migration activities and documentation related to migration - Support change management and training of the systems - Respond to mailbox queries - Train team members on technical and functional aspects - Complete work assignments to the highest quality standards, adhering to relevant SOPs - Update departmental standard operating procedures, working practices, and guidelines - Monitor the mailbox for system failures to resolve them promptly - Look for ways to improve compliance, quality, and efficiency as a subject matter expert - Perform user acceptance testing and complete required documentation - Lead critical team projects and manage the team's workload - Monitor staff projects' quality, timelines, and budgets - Help staff identify resource or scope of work changes - Communicate the status of projects to line management and project managers - Manage discretionary expenses and spending within the team - Work closely with leads to ensure efficient use of staff resources - Carry out line management responsibilities for assigned staff - Help encourage staff career growth and development - Provide system support and technical support to team members - Act as the lead overseeing technical planning for complex projects - Represent the Systems team at internal project team meetings, client meetings, and audits - Contribute to ongoing improvement of programming processes, methodology, and documentation - Facilitate advanced technical expertise and share knowledge at department meetings - Stay updated on new safety system practices, methods, and tools, regulatory practices, and industry trends - Take care of project management activities and client communications - Collaborate with key stakeholders, including follow-up on vendor deliverables and services - Carry out end-to-end release management cycle of the IT system - Manage stakeholder and vendor activities **Qualifications:** - Life Science or IT/computing degree - Experience in systems operations support role - Experience working on validated document management systems - Good working knowledge of Microsoft Office tools - System integration knowledge - Required skills: Change Management, Customer Relationship Management (CRM), People Management, Vendor Management **Experience:** - 10+ years of experience with drug safety systems such as Argus/ARISg/Veeva - Good team player and offer peer support as needed - Ability to set priorities and handle multiple tasks - Attention to detail - Good written and verbal communication skills For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - Change Management - Customer Relationship Management (CRM) - People Management - Vendor Management - Microsoft Office tools - System integration --- Source: [Apply at fortrea.wd1.myworkdayjobs.com](https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Pune/Safety-System-Manager--Argus-SME_265192?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)