# DPS Education Analyst

**Company**: CVS Health
**Location**: Work from home, TX
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $46,988.00 - $102,000.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/TX---Work-from-home/DPS-Education-Analyst_R1082747?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/dps-education-analyst-ab0a3cd1-cae/

## Description

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.

The DPS Education Analyst will serve as a critical bridge between the Education, Clinician Support, and DPS Operations teams.

**Key Responsibilities**

- Develop and implement DPS training to enhance clinician performance across all DPS offerings.

- Conduct needs assessments with UX teams to identify clinician skills gaps and training requirements.

- Analyze training survey feedback and data to identify areas for improvement in training delivery.

- Review and update DPS training offerings annually for accuracy and improvements.

- Collaborate with Clinical Success to identify trends in member refusal performance and provide targeted outreach and education.

- Coordinate and conduct interactive DPS training webinars with clinicians prior to member visits.

- Educate clinicians on general test best practices and maintain up-to-date DPS educational materials.

- Act as a primary liaison between Education, Clinician Support, and DPS Operations to ensure seamless information flow.

- Conduct flexible training sessions based on clinician availability.

**Required Qualifications**

- 3-4 years of experience in clinical operations, technical support, or educational/instructional roles within healthcare.

- Strong technical troubleshooting skills, including hardware setup and device pairing.

- Proven ability to present and facilitate technical training sessions effectively.

- Excellent communication skills with a track record of cross-functional team alignment.

- Strong analytical skills to identify operational trends and implement corrective educational strategies.

- Ability to travel up to 50% of the time.

**Preferred Qualifications**

- Clinical experience (Licensed practical nurse, Licensed vocational nurse, Medical assistant).

- Bachelor's degree.

**Anticipated Weekly Hours**

- 40 hours per week.

**Time Type**

- Full-time.

**Pay Range**

- $46,988.00 - $102,000.00 per year.

**Benefits**

- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- technical troubleshooting
- training facilitation
- analytical skills
- communication skills

### Nice to have
- clinical experience
- bachelor's degree

---

Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/TX---Work-from-home/DPS-Education-Analyst_R1082747?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)