# Senior Technical Program Manager

**Company**: Mastercard
**Location**: Vendor - Pune, India (EPAM)
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Vendor---Pune-India-EPAM/Senior-Technical-Program-Manager_R-294273-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-technical-program-manager-ab053945-2c8/

## Description

Mastercard is seeking a Senior Technical Program Manager to drive reliability-focused programs across its authentication products.

The ideal candidate combines deep technical program management expertise with strong understanding of cloud-scale distributed systems, operational excellence, resiliency engineering, performance management, capacity planning, and large-scale release coordination.

Responsibilities:

- Facilitate and oversee team Agile ceremonies

- Coordinate resource planning and capacity allocation across the SRE and engineering team

- Drive backlog prioritization and dependency management across multiple Scrum teams

- Own end-to-end release governance across the broader authentication program

- Understand the needs of the engineers and teams who have to build, maintain, and operate the system

- Identify dependencies, remove execution blockers, and ensure alignment across stakeholders

- Drive strategic programs focused on improving platform availability, resiliency, reliability, and operational maturity

- Partner with SRE and Engineering teams to identify reliability risks and develop mitigation strategies

- Establish structured review mechanisms for reliability, resiliency, performance, scalability, and operational readiness

- Champion engineering best practices including observability, automation, self-healing, disaster recovery, and operational excellence

- Coordinate major releases, platform upgrades, migrations, and production rollouts involving multiple engineering teams

- Manage release risks, dependencies, issue resolution, rollback planning, and stakeholder communication

- Drive automation initiatives that improve reliability and reduce operational overhead

- Influence technical and business stakeholders without direct authority

- Foster a culture of continuous learning, accountability, and operational excellence

Experience:

- Strong understanding of distributed systems, cloud-native architectures, microservices, APIs, and modern platform engineering practices

- Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models

- Experience driving capacity planning, performance engineering, disaster recovery, and operational readiness initiatives

- Proven experience managing large cross-functional release programs across multiple teams

- Enjoys diving deep to understand of the platforms capabilities and underlying technologies

- Proven track record of data driven decision-making and applying continuous improvement methodologies across teams

- Can debate the delivery strategy with business teams, architects, engineers, and designers

- Can communicate to executives, peers, and staff with impact, eloquence, and authenticity

- Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization

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## Skills

### Required
- cloud-scale distributed systems
- operational excellence
- resiliency engineering
- performance management
- capacity planning
- large-scale release coordination
- Agile delivery models
- Scrum
- Kanban
- distributed systems
- cloud-native architectures
- microservices
- APIs
- modern platform engineering practices

### Nice to have
- Payments
- IaaS
- PaaS
- serverless technology
- CI/CD
- SQL/NoSQL databases
- microservices APIs
- distributed systems operations in a DevOps model

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Vendor---Pune-India-EPAM/Senior-Technical-Program-Manager_R-294273-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)