# Creative Operations Lead **Company**: IQVIA Healthcare Communications Group **Location**: Montclair, New Jersey **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Salary**: $77,300.00 - $193,200.00 **Category**: Design **Industry**: Healthcare **Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Montclair-New-Jersey-United-States-of-America/Creative-Operations-Lead_R1565047?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_aac33bdb-a13 ## Description At IQVIA Healthcare Communications Group, great creative work depends on an equally strong production foundation. We are seeking a Creative Operations Lead who can bring structure, accountability, and technical excellence to the day-to-day operation of our shared creative studio. This is a hybrid leadership and hands-on production role. The Creative Operations Lead will oversee a team of global designers, manage resources, workflow and quality across assignments, and serve as the primary day-to-day prepress specialist for the IHCG agencies. The ideal candidate is equally comfortable guiding a team, solving production challenges, and preparing flawless, release-ready files. **Responsibilities** - Lead, mentor, and manage a team of 4+ global designers, setting clear expectations for quality, responsiveness, utilization, accountability, and reliable studio coverage. - Manage daily studio workflow, resource allocation, project assignments, and priorities across IHCG to ensure clear prioritization and on-time delivery. - Serve as the day-to-day prepress specialist, preparing and releasing accurate, production-ready mechanicals and final files across assigned brands. - Conduct comprehensive quality-control checks for bleeds, trims, safety, dielines, resolution, fonts, links, image integrity, color accuracy, file packaging, and required pharmaceutical formatting, including legal copy, fair balance, footnotes, references, and superscripts. - Ensure all deliverables align with approved creative, brand guidelines, regulatory expectations, and vendor/publication specifications; review print and digital proofs, identify production risks, recommend solutions, and confirm final-file accuracy before release. - Partner with Creative, Account, Project Management, Operations, and Production teams to forecast workload, resolve bottlenecks, improve workflow visibility, and meet deadlines without compromising quality. - Serve as the primary point of contact for overflow creative production and coordinate with external vendors as needed. - Develop and maintain studio processes, templates, naming conventions, archival standards, and quality-control measures to improve speed, consistency, efficiency, and scalability while minimizing rework and vendor issues. - Monitor studio utilization, budgets, and vendor costs, identifying opportunities to improve efficiency and expand capabilities as business needs evolve. - Foster a culture of collaboration, continuous improvement, operational excellence, and strong cross-functional partnership across IHCG. - Build a scalable studio model that supports business growth while maintaining creative quality, brand integrity, strong team utilization, and consistent production standards. **Qualifications** - 8+ years of experience in studio production, prepress, print production, graphic production, or a related discipline within an agency, studio, or regulated communications environment; pharmaceutical/healthcare industry experience required. - Strong people leadership skills, with 3+ years of experience leading or managing creative production resources preferred, including designers, production specialists, and remote or global teams. - Bilingual proficiency in English and Spanish is preferred but not required. - Deep prepress and print-production expertise, including print specifications, color spaces, image resolution, font management, packaging, proofing, and vendor release requirements. - Expert proficiency in Adobe Creative Cloud, particularly InDesign, Illustrator, Acrobat Pro, and Photoshop, as well as PowerPoint; Figma experience is a plus. - Exceptional attention to detail with the ability to identify technical, formatting, and consistency issues before deliverables reach clients or vendors. - Proven ability to manage high-volume production, multiple priorities, and shifting deadlines while remaining calm and solutions-oriented and effectively balancing quality, speed, resources, and cost. - Strong communication and collaboration skills with the confidence to provide clear direction, constructive feedback, and technical guidance. - Proactive, continuous-improvement mindset with the ability to identify process gaps, recommend efficiencies, and help scale studio capabilities as the business grows. - Experience with project-management and workflow tools; familiarity with presentation production and digital asset delivery is a plus. **P​lease Note:** In order to be eligible for this remote role, you must reside within the country where the position is posted. The potential base pay range for this role, when annualized, is $77,300.00 - $193,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. ## Skills ### Required - Adobe Creative Cloud - InDesign - Illustrator - Acrobat Pro - Photoshop - PowerPoint - Figma - project-management tools - workflow tools - print production - prepress - graphic production ### Nice to have - Spanish - presentation production - digital asset delivery --- Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Montclair-New-Jersey-United-States-of-America/Creative-Operations-Lead_R1565047?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)