# Master Data Management Steward

**Company**: GlaxoSmithKline
**Location**: Bengaluru
**Experience**: senior
**Job type**: full-time
**Category**: Data Science
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Bengaluru-Luxor-North-Tower/Senior-Manager--Master-Data-Management-Steward_450942?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_aa9dac6f-5da

## Description

Master Data Management Steward is a business-aligned, execution-focused role operating within the Finance and Procurement MDM CoE, responsible for ensuring the master data objects (MDOs) pertaining to Finance and Procurement (F&P) is accurate, reliable, and fit for purpose across business processes and reporting.

The role is accountable for executing data governance within the F&P domain, including defining and monitoring data standards, policies & data quality rules, identifying and assessing data issues, and driving remediations. Also plays a critical role in executing governance processes, monitoring data quality, resolving data issues and supporting continuous improvement initiatives within the F&P MDM CoE.

Acting as the primary data governance contact for the F&P domain, the MDM Data Steward works closely with Data Owners/ GPOs, Ops team, Tech, and the F&P MDM Lead to ensure consistent application of data policies, standards, and compliance requirements. The role focuses on governance oversight and quality improvement, without directly performing operational data maintenance.

**Key Responsibilities**

**Master Data Governance Enablement**

- Executes end-to-end data governance and maintenance activities across requests likes create, update, block, merge and retire.

- Ensure master data requests are processed within the defined SLAs.

- Validate data requests for completeness, consistency, accuracy and policy compliance.

- Participates in Enterprise MDM governance and tactical forums and leads MDM working groups as needed to provide domain insight, support activities/issue prioritization, and ensure cross‑functional alignment.

- Supports Data Owners/GPOs and Enterprise MDM Governance team in enforcing data standards, usage controls, and compliance requirements across the domain.

- Collaborate with Tech teams to ensure data-related requirements, standards & ownerships are reflected in system design, enhancements, and integrations.

- Escalates data risks, issues, and policy deviations through defined governance channels with clear business impact.

- Maintain audit readiness and documentation standards.

- Responsible to partner with both GSC and F&P CoE leads to provide advisory and ensure consistent management of non-enterprise data objects.

**Data Governance and Compliance Support**

- Supports the definition, implementation and enforcement of enterprise MDM data policies, standards and data models for the assigned master data domains.

- Provides impact assessments, data analysis, and recommendations to support governance decisions, change requests, and prioritization.

- Ensure compliance with defined business rules and governance control requirements.

- Escalate governance violations or unresolved issues to MDM Lead/ Data Owners.

- Ensures regulatory compliance, audit readiness and governance controls are consistently applied across the data lifecycle (create, change, use, retire).

- Support periodic governance reviews and audits.

**Data Catalogue & Metadata**

- Maintains authoritative business metadata (e.g., definitions, ownership, critical data elements, lineage) in enterprise governance tools (e.g., Collibra).

- Owning Data Catalogue, Metadata and Data definition workflows in the data governance tool and ensuring the datasets are being reviewed periodically and fit for business usage.

**Master Data Quality Management**

- Support the definition and documentation of data quality rules, thresholds, and KPIs for the F&P domain in alignment with F&P MDM Lead and Data Owners/GPOs.

- Continuously monitors data quality performance through data profiling, analytics dashboards, and exception reporting.

- Identifies and assesses data quality issues, ensuring root cause analysis is performed and remediation actions are defined and tracked.

- Oversees data quality remediation activities, ensuring resolution is effective, sustainable, and aligned with enterprise standards (without directly performing operational fixes).

- Reports on data quality performance, risks, and trends to stakeholders.

- Provide training and promote data literacy, consistency, and adherence to data governance practices across the business.

**Knowledge/ Education / Experience Required**

**A. Educational Background**

- Minimum Level of Education: Bachelor’s Degree (or equivalent).

- Area of Specialization: Business Administration, Finance, Information / Data Management, or other relevant disciplines.

**B. Job-Related Experience**

- 10-15 years of experience in defining and implementing data governance best practices at enterprise level with data Stewardship, Data quality and data analysis.

- Good to have demonstrated subject matter expertise in the assigned business domain (e.g., Customer, Supplier, Material, Finance).

- Experience working within or alongside data governance frameworks, supporting Data Owners, GPOs, or similar roles.

- Understanding data quality management concepts, including data profiling, monitoring, and issue management (from a governance/oversight perspective).

- Familiarity with metadata management concepts and tools (e.g., business glossary, data dictionary, Collibra or similar).

- Experience working in cross-functional, global environments with the ability to influence both business and technical stakeholders.

- Business knowledge of ERP-enabled transformations.

- Solid understanding of Data Governance, Data Management and Master Data Management.

- Proven experience working with one or more enterprise master data domains (e.g., Material, Customer, Supplier, Finance).

- Experience participating in or leading domain governance forums, working groups, or steering committees.

**C. Other Job-Related Skills/Background**

- 2-3 years of experience in Pharma, life sciences business/ data analyst role.

- Demonstrated ability to lead, develop relationships, provide oversight and direction.

- Experience or knowledge in Collibra is good to have.

- Strong communication, facilitation, and influencing skills, with the ability to build alignment and support decision-making across diverse stakeholders.

- Strong analytical and problem-solving skills, with the ability to assess issues, challenge inconsistencies, and drive pragmatic resolutions.

- Familiarity with ERP and master data platforms (e.g., SAP, SAP MDG) at a functional and governance level.

- Familiarity with regulated or controlled environments and awareness of data integrity and compliance expectations.

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## Skills

### Required
- Business Case Development
- Change Management
- Design Thinking
- Digital Fluency
- Driving Continuous Improvement
- Enterprise Thinking
- Insight Generation
- Stakeholder Management

### Nice to have
- Collibra
- SAP
- SAP MDG

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