# Export Operations Coordinator

**Company**: Expeditors
**Location**: San Diego, CA
**Experience**: entry
**Job type**: full-time
**Salary**: $24 - $25/hour
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000153875179-export-operations-coordinator?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/export-operations-coordinator-aa9cd3ca-98d/

## Description

We are seeking an Export Operations Coordinator to join our team in San Diego, CA. As an Export Operations Coordinator, you will play a critical role in ensuring the timely and accurate movement of freight and information, while providing exceptional customer service within the Export Department.

**Scope of Position** Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Export Department.

**Tasks and Duties**

- Execute a strategic approach to credit and collections, managing A/R and credit risk, improving collections efforts, and reducing A/R credits.

- Analyze A/R performance and provide recommendations to management.

- Escalate A/R disputes older than 7 days to the management team via email.

- Develop and implement a tactical plan to manage invoicing, reducing additional invoices and billing errors.

- Conduct root cause analysis to eliminate billing errors.

- Support timely and accurate billing for all completed services.

- Manage accounts payable and ensure accurate and timely revenue recognition.

- Audit invoices for accuracy and collaborate with operations, customers, and accounting to reduce waste and improve customer satisfaction.

- Provide customer service communication and support T&I process.

- Ensure correction of all EDE billing errors and resolve PNB and BNP reserves within 24 hours.

- Assist management with customer level margin analysis.

- Assist with ocean export booking and documentation.

**Qualifications**

- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.

- Understanding of air documentation process a plus.

- Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely.

- Pro-active, strong organizational skills.

- Good computer skills (Excel, Word, PowerPoint).

- IATA certification (preferred).

- Fluent in English.

**Additional Information**

- Pay range for this position is $24 - $25/hour.

- Expeditors offers excellent benefits, including a diverse benefit package, Employee Stock Purchase Plan, and career opportunities within the company.

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## Skills

### Required
- interpersonal skills
- organizational skills
- computer skills (Excel, Word, PowerPoint)
- English

### Nice to have
- IATA certification
- air documentation process knowledge

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000153875179-export-operations-coordinator?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
