# Creative Lab Supervisor

**Company**: Salt Lake City Public Library
**Location**: Salt Lake City, UT
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $33.17/hour minimum or $68,993.60/annual
**Category**: Education

**Apply**: https://slcpl.bamboohr.com/careers/77?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/creative-lab-supervisor-aa655955-5c3/

## Description

The Creative Lab Supervisor provides leadership support in the day-to-day operations of the location, focusing on patron experience, and supervises department staff and volunteers. This role performs various services focusing on creative technology programs, digital equity, and digital literacy for all ages.

**Primary Responsibilities:**

- Provide leadership and supervision to department staff and volunteers.

- Ensure high-quality customer service to library patrons.

- Create and deliver high-quality library programs for community members.

- Operate and maintain Creative Lab equipment.

- Provide in-depth reference, research assistance, technology assistance, and individualized instruction to patrons.

- Create and maintain displays.

- Foster good working relationships with diverse people, including staff, patrons, volunteers, vendors, and community partners.

- Use strategies to de-escalate and resolve conflicts.

- Share responsibility for training department staff on all aspects of service, outreach, and policy and procedures.

- Perform a leadership role in the creation and execution of substantial library projects.

**Minimum Qualifications:**

- Master's degree in Computer Science, Public Administration, Educational Technology, Instructional Design, Library and Information Science, or a similar field.

- Previous library experience and 1 year of supervisory experience.

- Working knowledge of personal computer software and hardware configurations.

- Ability to analyze technology equipment issues and make recommendations.

- Experience with designing and teaching computer skill classes to adult learners.

- Excellent written and verbal communication skills.

- Experience working with ethnically and economically diverse groups.

- Understanding of Equity, Diversity, Inclusion, and Belonging.

**Preferred Qualifications:**

- Spanish language and/or other non-English language skills.

- Experience with library operations, programs, and services.

- Experience with library computer systems, databases, software, and commonly used technology and applications.

- Knowledge of digital literacy, emerging technologies, and current trends in creative technology and digital media.

- Knowledge or experience with HTML, Adobe Creative Suite, open source music, video editing, and 3D modeling/printing software.

**Working Environment:**

- Work is performed in an urban library environment.

- Considerable exposure to stressful situations.

- Subject to repetitive movement, standing, walking, bending, reaching, and lifting of objects.

**Schedule:**

- Full-time, 40 hours per week, including evenings and weekends.

**Other Information:**

- Completion of a criminal background check is required.

- The City Library participates in the federal Employment Eligibility Verification Program (E-Verify).

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## Skills

### Required
- leadership
- supervision
- customer service
- program creation
- technology maintenance
- reference assistance
- conflict resolution
- training
- project management
- Microsoft Office
- Windows
- Google Chrome
- Mozilla Firefox
- Adobe Reader
- Spanish

### Nice to have
- library operations
- library computer systems
- digital literacy
- emerging technologies
- HTML
- Adobe Creative Suite
- open source music
- video editing
- 3D modeling/printing software

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Source: [Apply at slcpl.bamboohr.com](https://slcpl.bamboohr.com/careers/77?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
