# Air Export Night Agent

**Company**: Expeditors
**Location**: Peabody, MA
**Job type**: full-time
**Salary**: $50,000 - $60,000 per annually, based on Experience
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000161356839-air-export-night-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/air-export-night-agent-aa5e8753-a99/

## Description

Join Expeditors as an Air Export Night Agent in Peabody, MA. As a member of our global community, you will play a crucial role in ensuring smooth and timely shipment processes, providing exceptional customer service, and supporting our team with various tasks.

Responsibilities:

- Receive and process documents

- Ensure timely and accurate data entry into our operating system

- Monitor shipment reports to ensure customer satisfaction

- Support the Supervisor in allocating workloads, monitoring workboards, and meeting internal KPIs

- Build and maintain strong relationships with customers

- Assist with customer reviews, retention calls, and market competitive pricing

- Proactively communicate with the team to ensure awareness of policies and regulations

- Mentor agents and maintain a positive team attitude

- Allocate workloads within the team during peak activity or staff absence

- Promote productivity tools within the team

Physical Demands:

- Use of standard office equipment, such as computers, phones, and fax machines

- Writing with pencil, pen, or marker

- Functions performed primarily while seated at a desk

Qualifications:

- Knowledge of the global logistics industry

- Good computer skills, including MS Excel and MS Word

- Experience handling export documents and operations

- Fluency in English

Benefits:

- Paid vacation, holiday, and sick time

- Health plan: medical

- Life insurance

- Employee stock purchase plan

- Training and personnel development program

- Growth opportunities within the company

- Employee referral program bonus

Salary: $50,000 - $60,000 per year, based on experience

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## Skills

### Required
- MS Excel
- MS Word
- export documents
- English

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000161356839-air-export-night-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)