# Renewals Manager Indonesia (Japanese Speaker)

**Company**: Braze
**Location**: Jakarta
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/braze/jobs/8324191?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a9e2a2b9-665

## Description

At Braze, we're a genuinely approachable, exceptionally kind, and intensely passionate crew. We're seeking a Renewals Manager to oversee the end-to-end renewal process for contracts within your assigned territory, ensuring alignment with company policies and objectives.

Responsibilities:

- Renewal Project Management: Lead the internal renewals process by building account strategies, managing key timelines, and preparing pricing proposals to drive successful contract execution.

- Operational Excellence: Own the internal quoting and Order Form process, ensuring agreements are structured correctly, signed on time, and accurately reflected in internal systems.

- Cross-functional Collaboration: Work closely with Sales, Customer Success, and other internal teams to identify risks and growth opportunities across accounts, supporting a seamless renewal process.

- Data & Reporting: Build and maintain reports to track key metrics such as renewal revenue, bookings, retention rates, and overall customer health, leveraging data to identify trends and support decision-making.

- Forecasting & Insights: Lead regular regional forecast calls, providing visibility into key renewals, potential risks, and growth opportunities while advising on forecasting best practices.

- Churn & Retention Analysis: Own churn reporting for your region, analyzing contraction and growth trends within the book of business and effectively communicating insights to cross-functional stakeholders.

- Process & CRM Improvements: Support Sales with process guidance, complex deal structures, and CRM data accuracy, proactively driving system enhancements and best practices.

Requirements:

- Background in Sales, Operations or Customer Success

- Very organised and detail orientated, with strong accountability

- Strong analytical skills and commercially aware

- Ability to build strong interpersonal relationships and coordinate internal stakeholders

- Desire to learn and develop skills focused on the core objectives above

- Experience working with Salesforce CRM

- Native-level or certified proficiency in Japanese

Benefits:

- Competitive compensation that includes equity

- Retirement and Employee Stock Purchase Plans

- Flexible paid time off

- Comprehensive benefit plans covering medical, dental, vision, life, and disability

- Family services that include fertility benefits and equal paid parental leave

- Global presence, dog-friendly offices, and remote availability

- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement

## Skills

### Required
- Salesforce CRM
- Japanese
- Analytical skills
- Communication skills
- Account management

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/braze/jobs/8324191?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)