# Ocean Export Agent

**Company**: Expeditors
**Location**: Brisbane, CA
**Experience**: senior
**Job type**: full-time
**Salary**: $24.00 – $30.00
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000161330009-ocean-export-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/ocean-export-agent-a9cb8dbf-6ef/

## Description

We're seeking an Ocean Export Agent to join our team in Brisbane, CA. As an Ocean Export Agent, you will play a critical role in ensuring the timely and accurate movement of freight and information, while providing exceptional customer service.

Key duties and responsibilities include:

- Ensuring smooth and timely shipment process flow

- Accurate and timely data entry into our operational system

- Tracking and tracing shipments

- Providing proactive and clear communication to internal and external customers

- Ensuring accurate and timely client billing, including dispute resolution

- Understanding customer expectations to meet SOP and KPI's

- Ensuring compliance with company policies and external regulations

- Completing cross-training to support team coverage

- Professionally representing Expeditors to customers, service providers, and government agencies

Expectations:

- Continually identifying areas to improve efficiency

- Embracing and adopting technology to optimize work completion

- Achieving 52 hours of training per year, including mandatory trainings

- Driving and developing customer relationships to exceed expectations

- Having a sense of urgency and being willing to offer solutions

Technical skills required:

- Knowledge of industry-specific qualifications

- Effective interpersonal skills

- Pro-active and strong organizational skills

- Good computer skills (Excel, Word, PowerPoint)

- Strong understanding of software development principles

- Experience with automation platforms such as Power Automate

- Experience with Microsoft Copilot and M365 technologies

- Familiarity with data structures, APIs, integrations, and system architecture

- Basic understanding of AI, machine learning, LLMs, and prompt engineering

- Ability to troubleshoot technical issues independently

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Power Automate
- Microsoft Copilot
- M365
- AI
- Machine Learning
- LLMs
- Prompt Engineering

### Nice to have
- Experience developing automations
- Experience leading cross-functional projects
- Certifications in Microsoft Power Platform
- Azure AI

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000161330009-ocean-export-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)