# Distribution Customer Service Agent

**Company**: Expeditors
**Location**: Romulus, MI
**Experience**: entry
**Job type**: full-time
**Category**: Customer Service
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000158110583-distribution-customer-service-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/distribution-customer-service-agent-a9c27498-232/

## Description

As a Distribution Customer Service Agent at Expeditors, you will play a crucial role in identifying and understanding customer supply chain needs.

Your major duties and responsibilities will include:

- Creating and processing shipping and receiving documentation

- Processing inventory moves

- Assisting with clerical duties, including reception and security

- Timely and accurately creating all cargo-related reports and sending them to customers

- Confirming daily loads are on schedule

- Liaising with service providers to get updates on cargo handling, delivery, and distribution

- Keying all related data into the company's system

- Supporting other product teams in operations tasks as required

- Assisting the warehouse team with personnel and manifest documentation as needed

- Providing excellent customer service at all times

To qualify for this role, you will need:

- Six months to one year of related experience and/or training, or an equivalent combination of education and experience

- Previous customer service and/or warehouse experience

- A history of excellent attendance practices

- Proven ability to work as part of a team under high pressure and tight deadlines

- Willingness to put in extra hours as required

- Strong organizational and problem-solving skills

- Proficiency with various software applications, preferably with a base knowledge of inventory control

Expeditors offers excellent benefits, including paid vacation, holiday, and sick time, health plans, life and long-term disability insurance, a 401(k) retirement savings plan, and an employee stock purchase plan.

The company fosters a culture of promoting from within and offers unlimited growth potential and training opportunities.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- inventory control
- customer service
- problem-solving

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000158110583-distribution-customer-service-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)