# Field Service Technician

**Company**: IQVIA
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $30.00 - $32.00 per hour
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Nashville-TN/Field-Service-Representative_R1559969?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a9af2b3c-a1e

## Description

As a Field Service Technician at IQVIA, you will have the opportunity to collaborate with healthcare professionals and lead technical initiatives in medical device technology.

You will be responsible for installing, updating, completing preventative maintenance and other services as needed for infusion pumps in hospitals across the United States, while delivering exceptional customer service.

**Responsibilities:**

- Provide ongoing communication and customer support to on-site hospital staff.

- Organize, test, and update medical devices, install and configure hardware, software, and network products.

- Conduct routine checks and record data from product tests after installation and configuration.

- Document and submit daily data while maintaining high standards of product support quality documentation.

- Work an assignment-based schedule with a 40-hour commitment per week and overtime as needed.

- Complete other duties at the discretion of management.

**Requirements:**

- Biomedical degree and/or equivalent biomedical medical experience working on medical devices or equipment.

- Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience (3-5 years field experience).

- Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.

- Professional business acumen and effective communication skills required.

- Self-motivated individual who can work independently or collaboratively within a team.

- Strong time management and organizational skills to ensure on-time completion of project assignments.

- An active and unrestricted driver's license, and a personal vehicle for local work-related assignments.

- Ability to sit and stand for long periods of time and lift up to 50 pounds.

- Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status.

**Beneficial Qualifications:**

- Background in biomedical, networking, military, or field-based technician roles.

- Experience working in a technical role within a healthcare environment.

- Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote.

**Benefits:**

- Eligible for Medical Benefits

**Vaccine/Immunization/Hospital Credentialing Requirement:**

- Upon selection, individuals must complete the healthcare facility credentialing process, which includes meeting immunization requirements specified by the facility.

## Skills

### Required
- Biomedical degree
- Associate degree
- Computer skills
- Troubleshooting
- Communication skills
- Time management
- Organizational skills
- Driver's license

### Nice to have
- Microsoft Office applications
- Biomedical background
- Networking experience
- Field-based technician experience

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Nashville-TN/Field-Service-Representative_R1559969?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)