# Leader, Services Sales **Company**: Cisco **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Sales **Industry**: Technology **Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/London-United-Kingdom/Leader--Services-Sales_2026225?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_a99b90ee-345 ## Description As a Services Sales Leader, you will act as a pivotal leader of Cisco’s growth strategy, building and managing a high-performing team focused on both Professional and Support Services Sales. You will be responsible for defining the bookings strategy for your assigned segment, cultivating executive-level relationships, and transforming market insights into profitable, long-term revenue streams. Your team will bridge the gap between complex technological capabilities and customer business outcomes, ensuring that Cisco’s services portfolio is deeply integrated into the customer’s strategy. **Key Responsibilities - Strategic Sales Leadership:** - Drive multi-year sales growth by developing and executing unique, segment-relevant strategies that focus on both Professional Services funnel creation and sustainable Support Services recurring revenue. - Analyze industry dynamics, such as the impact of AI on infrastructure and security, to proactively create demand and service-led opportunities, positioning Cisco as an indispensable partner in the customer's digital transformation. - Oversee the end-to-end sales lifecycle, from funnel creation to deal closure, ensuring the team maintains healthy sales pipeline considering a 3 quarter horizon approach whilst continuing to deliver in-quarter results. - Represent Services within segment and theater-level Quarterly Business Reviews (QBOs), articulating sales strategy, forecasts with clarity, clearly identifying market headwinds and tailwinds, and influencing executive leadership on strategic resource allocation. **Key Responsibilities - Operational & Cross-Functional Influence:** - Lead a specific Theater segment (Commercial & Partner, Enterprise or Public Sector) for Services Sales to all cross-functional audiences. - Review and refine forecasting data and business plans to present actionable insights to senior leadership, ensuring data-driven decision-making governs account strategies. - Partner effectively with cross-functional leadership (Portfolio, Architecture, and Customer Experience) to ensure collective objectives are met, advocating for customer requirements in CX planning to move beyond binary margin targets toward value-based outcomes. - Lead deal clinics for complex pursuits, leveraging personal expertise to coach the team on concessions, negotiations, and unique value propositions while maintaining high standards for deal execution. - Streamline and accelerate internal processes for your team by serving as a key internal influencer and sponsor, ensuring teams are compliant with Cisco policies while managing escalations with a focus on wider business strategy rather than tactical friction. **Key Responsibilities - Talent Development & Coaching:** - Act as a talent advocate by identifying and nurturing high-potential individuals, ensuring the organization maintains a strong pipeline of critical skills and talent. - Develop and implement robust succession plans for key account executive assignments and leadership roles to de-risk bookings performance and ensure business continuity. - Hold team members accountable for performance, execution behaviors, and quarterly enablement, while providing tailored coaching for underperformers and fostering an environment of continuous growth. - Champion the adoption of AI-enabled productivity tools within the team to maximize individual and collective output and improve sales efficiency. **Success Measures:** - Consistent attainment of bookings targets and optimization of the bookings mix across Professional and Support Services. - High levels of forecast accuracy and predictability, demonstrating disciplined pipeline management and execution. - Sustainable Year-Over-Year (YOY) growth and successful entry into new markets or segments. - Effective talent retention, development, and the successful execution of succession planning for critical roles. - Impactful expansion of customer stakeholder engagement, evidenced by broader account penetration and accelerated deal cycles. **Required Qualifications & Competencies:** - Experience: Bachelor’s degree with 12+ years of relevant experience, or a Master’s degree with 8+ years of experience in sales leadership or complex account management. - Strategic Thinking: Demonstrated ability to translate high-level market trends into practical, long-term sales strategies for a diverse account base. - Communication & Influence: Exceptional ability to engage at the executive level, reset customer expectations, and influence internal cross-functional stakeholders without relying on formal reporting structures. - Financial Acumen: Strong grasp of financial metrics, including margin analysis, deal structures, and the ability to link sales tactics to profitability and long-term Cisco strategy. - Resilience & Adaptability: Proven capacity to manage through change, prioritize effectively during high-pressure cycles, and maintain team focus on long-term objectives despite short-term market volatility. ## Skills ### Required - Strategic Thinking - Communication & Influence - Financial Acumen - Resilience & Adaptability --- Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/London-United-Kingdom/Leader--Services-Sales_2026225?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)