# Site Reliability Senior Staff **Company**: Synopsys **Location**: Ho Chi Minh City, Ho Chi Minh **Work arrangement**: onsite **Experience**: senior **Job type**: full-time **Category**: IT **Industry**: Technology **Ticker**: SNPS **Wikidata**: https://www.wikidata.org/wiki/Q2303478 **Apply**: https://careers.synopsys.com/job/ho-chi-minh-city/site-reliability-senior-staff/44408/98572441664?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_a9596e5b-11a ## Description Synopsys is expanding its Synopsys.ai alongside traditional EDA engineering compute for semiconductor customers in Vietnam. We are looking for an experienced Unix/Linux infrastructure professional to keep these platforms reliable, secure, and operable in Synopsys sites and at major customer environments. You will join the regional EDA Engineering Compute / platform operations team working with global IT, AE engineering, and product teams. Your work directly enables R&D and customer engineering teams to run EDA and GenAI workloads,from HPC batch grids through containerized AI gateways, vector data services, and agent/MCP-based tool execution on the grid. The successful candidate will support Synopsys Vietnam engineering compute and data center services, and partner on in-country deployment and sustainment of the related platform components for key semiconductor accounts. ## Responsibilities ### Engineering Compute and Data Center - Maintain Synopsys Vietnam engineering compute and data center environments per corporate IT, data center, and security standards. - Support server hardware lifecycle activities: installation, provisioning, maintenance, upgrade planning, retirement, and decommissioning. - Perform capacity planning, performance troubleshooting, and vendor/customer coordination at customer sites. - Operate and troubleshoot Linux-based EDA compute: virtualization, engineering resource management, job schedulers, license connectivity, and remote access services. - Run HPC operations: cluster health, scheduler integration (LSF, Slurm, or similar), InfiniBand where deployed, and performance-related incidents. - Collaborate with corporate network and information security on data center connectivity, switching, firewalls, routing, and circuits. ### Synopsys.ai Platform Operations - Support deployment and day-2 operations for Synopsys EDA and AI reference patterns in Vietnam: customer-hosted and air-gapped container environments, API/AI gateways, LLM gateway integration (cloud or on-prem inference endpoints per customer policy), and customer-controlled vector database/GPU compute where applicable. - Partner on install, upgrade, and configuration of platform components that connect user/agent workflows to the engineering grid,e.g., job services, unified MCP server patterns, and tool execution on LSF/Slurm-backed clusters (in coordination with products and global platform teams). - Implement and maintain observability, alerting, authentication/authorization integration (e.g., customer IdP, OIDC/SSO/OAuth patterns), and operational documentation for platform services. - Support agentic AI platform rollouts where components run locally, centrally, or on the grid; escalate design questions to global architecture and engineering teams. ### Reliability, Improvement, and Customer Engagement - Own or co-own runbooks, monitoring/alerting policies, and automation (scripts, IaC, or equivalent) to reduce toil across the APAC team. - Apply AI-assisted workflows to improve troubleshooting, knowledge management, and routine operations. - On-call and incident response: shared rotation (weekday nights, weekends, and holidays); lead or support incident bridges; produce post-incident reports in English. - Customer air-gapped and on-site support: planned upgrades, break-fix, and customer training for isolated HPC and on-prem AI sites. Travel within Vietnam and APAC as needed (typically 10–20% of time). - Cross-regional collaboration: handoffs, documentation, and mentor junior staff where applicable. ## Required Skills and Experience ### Technical - 5+ years in Linux system administration, infrastructure engineering, or production network/storage support. - Enterprise data center experience: servers, storage, networking, monitoring, and operational processes. - HPC or EDA engineering compute: Linux clusters, workload schedulers (LSF, Slurm, or similar), and production support. - Ability to support GPU-enabled compute and containerized platform services in customer-controlled environments. - Familiarity with virtualization, remote access, observability stacks, and infrastructure automation. - Understanding of secure multi-tier deployments: gateways, service-to-service auth, and operational telemetry (logs, metrics, tracing) for distributed platform components. ## Benefits - Comprehensive medical and healthcare plans that work for you and your family. - In addition to company holidays, we have ETO and FTO Programs. - Maternity and paternity leave, parenting resources, adoption and surrogacy assistance, and more. - Purchase Synopsys common stock at a 15% discount, with a 24-month look-back. - Save for your future with our retirement plans that vary by region and country. - Competitive salaries. ## Skills ### Required - Linux system administration - infrastructure engineering - production network/storage support - Enterprise data center experience - HPC or EDA engineering compute - Linux clusters - workload schedulers - GPU-enabled compute - containerized platform services - virtualization - remote access - observability stacks - infrastructure automation --- Source: [Apply at careers.synopsys.com](https://careers.synopsys.com/job/ho-chi-minh-city/site-reliability-senior-staff/44408/98572441664?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)