# Pre-Sales Engineer (Kuala Lumpur, Malaysia)

**Company**: Ajax Systems
**Location**: Kuala Lumpur
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.lever.co/ajax/9d78764c-5274-4d5a-a040-a34353164849?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a936975c-992

## Description

Ajax Systems is expanding its footprint across the ASEAN region, building strong local partnerships and scaling its commercial presence in high-growth markets. The company recently launched a state-of-the-art manufacturing facility in Hanoi, Vietnam – a key milestone in its global expansion.

### Responsibilities:

#### Revenue/Customer Impact

- Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.

- Analyse customer needs in collaboration with the sales department.

- Support tender submissions and technical proposals.

- Develop system architecture, bill of materials (BOM), and compliance documentation.

- Support proof-of-concept (POC) deployments and system testing.

- Support sales team with follow-up from leads in the portal.

#### Strategic Partnerships/Growth

- Develop long-term relationships with key partners of the company.

- Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.

- Ensure solutions align with local regulatory requirements.

#### Education

- Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.

- Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees).

#### Expert Support

- Act as escalation point for complex technical issues.

- Assist in troubleshooting high-value or strategic projects.

- Support key enterprise deployments when required.

#### Product/Internal Contribution

- Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.

- Market research and comparative characteristics of products of competitors.

### Key Requirements:

- 2 or more years of experience in a similar role within alarm, video surveillance, access control, and home automation fields.

- Excellent working knowledge of intrusion and IP CCTV and access control systems.

- Experience in installing/designing video surveillance, fire, intrusion, or other security systems.

- Experience in public speaking (as an advantage).

- Strong communication skills.

- Strong English skills (verbal and written).

- Availability to travel for business.

### We Offer:

- Opportunity to work in one of the most recognized and innovative security manufacturers.

- Opportunity to take on new challenges, advance your career, and make a meaningful impact.

- Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.

- A zero-bullshit culture.

## Skills

### Required
- intrusion systems
- IP CCTV
- access control systems
- video surveillance
- fire systems
- home automation
- English

### Nice to have
- public speaking

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