# Service & Logistics Territory Manager

**Company**: Cisco
**Location**: RTP, North Carolina
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $111,100.00 to $147,500.00
**Category**: Logistics & Supply Chain
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/RTP-North-Carolina-US/Service---Logistics-Territory-Manager_2026614?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a8b5b79c-45c

## Description

The Service & Logistics Territory Manager is a point of contact for a defined territory and/or customer group. The role involves relationship management, service capabilities, and optimizing services.

Key responsibilities include:

- Acting as a trusted advisor to S&L partners on service supply chain inquiries

- Providing deep knowledge expertise on industry and geo-political impacts to Cisco's supply chain

- Supporting partners through deal and renewal readiness

- Facilitating deal delivery readiness to mitigate risk for Cisco and Services & Logistics

- Supporting executive critical issues through coordination of supply chain resources

- Collaborating on building supply chain educational materials for partners

- Optimizing existing services through partner engagement

- Collaborating on tool improvements in support of supply chain data

Minimum qualifications:

- 6+ years of experience working in a matrixed global supply chain with a focus on service and logistics

- 5+ years of experience identifying problem areas and creating solutions that benefit customer satisfaction

- 5+ years of experience in project management or program management

- 3+ years of experience utilizing data analysis and forecasting tools

- 2+ years of experience managing and resolving customer escalations

Preferred qualifications:

- Master's degree or professional certification in Project Management or Supply Chain Management

- 5+ years of experience in territory management and acting as an advisor to internal and external partners

- Experience implementing process improvement strategies within a supply chain or logistics environment

- Experience aligning operational goals with broader business objectives through strategic planning

- Experience collaborating with cross-functional teams

The starting salary range for this position is $111,100.00 to $147,500.00. Benefits include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.

## Skills

### Required
- project management
- supply chain management
- data analysis
- customer escalation management

### Nice to have
- territory management
- process improvement
- strategic planning
- cross-functional collaboration

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/RTP-North-Carolina-US/Service---Logistics-Territory-Manager_2026614?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)