# Operations Manager

**Company**: CVS Health
**Location**: Chelsea, MA
**Job type**: full-time
**Salary**: $20.00 - $34.00
**Category**: Retail
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/MA---Chelsea/Operations-Manager_R1100193?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/operations-manager-a89fffe4-36a/

## Description

The Operations Manager is a member of the Store Management team, fulfilling the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

The Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example under the supervision of the Store Manager.

Key responsibilities include:

- Overall store management, supervision, and policy implementation

- Sales and inventory management

- Employee staffing, training, and development

- Financial management

- Customer service leadership

Essential functions:

- Lead others and work effectively with store crews

- Supervise, assign and direct activities of the store’s crew

- Effectively communicate information to store crew and supervisors in an open and timely manner

- Support Store Manager with action plans for operational and service improvement

- Assist customers with their questions, problems and complaints

- Promote CVS customer service culture

**Requirements:**

- Deductive reasoning ability, advanced analytical skills and computer skills

- Advanced communication skills, leadership, supervision, and influencing skill

- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

**Preferred Qualifications:**

- Experience as a retail manager or supervisor

**Education:**

- High School diploma or equivalent preferred but not required

**Anticipated Weekly Hours:** 32

**Time Type:** Full time

**Pay Range:** $20.00 - $34.00

**Benefits:** This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

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## Skills

### Required
- analytical skills
- communication skills
- leadership
- supervision
- influencing skill
- computer skills

### Nice to have
- retail management
- supervisor experience

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/MA---Chelsea/Operations-Manager_R1100193?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)