# NIHL Claims Handler **Company**: Davies **Location**: Glasgow **Work arrangement**: hybrid **Job type**: full-time **Category**: Insurance **Industry**: Insurance **Apply**: https://davies.pinpointhq.com/en/postings/da324550-5608-42bb-a29a-1c9799b10097?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_a87562c7-7be ## Description At Davies, people are at the heart of all we do. Our values state that we succeed together, which makes the business a great place to work. You will be valued and supported and receive excellent benefits. Davies is looking for Claims Handlers to enhance our growing Casualty team. This role offers a stimulating environment where you will join a committed team, providing a first-class proactive claims handling service to major clients. We hold in high regard the transferable skills and attributes that you can contribute to the position. Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply. ## Key Responsibilities - Liaise with Disclosure teams for the various MOD services - Handle allocated claims - Obtain all relevant evidence and documentation - Determine appropriate actions to resolve each case - Prepare detailed reports, advising on legal liability, quantum, and tactics as needed - Negotiate settlements within agreed authority limits - Maintain proactive communication with all parties involved - Handle cases according to documented procedures and client requirements - Regularly review and maintain proper reserves - Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs ## Skills, Knowledge & Expertise - Proficiency in managing Claims from cradle to grave - Understanding of Civil Procedure Rules and the Claims Portal - Commitment to delivering outstanding customer service - Collaborative team player - Management of personal caseload - Demonstrated adaptability and versatility Desirable: - Experience with the investigation of Liability Claims - Experience managing NIHL (Noise Induced Hearing Loss) - Knowledge of how to value injury claims - Familiarity with reserving strategies - Exceptional communication abilities across various levels ## Benefits - Exclusive Rewards Platform – enjoy discounts at over 800 retailers - Generous Holiday Allowance – start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time - Professional Growth – benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications - Career & Purpose: Davies Innovation Lab, Leadership training programme, Funding for professional qualifications, Thrive at Davies; learning opportunities - Environmental & Social: The Davies Foundation, Local charity funding, Pennies To Heaven, Employee Resource Groups, Employee volunteering programme - Financial Health: Pension, 5% employee and 5% employer contribution, My Choices at Davies provides; High Street discounts and Financial wellbeing hub, Life assurance: x4, Refer a Friend, Cycle to Work Scheme, Lease car salary sacrifice, Davies Incentive Plan, Enhanced maternity, paternity and adoption pay - Mental, Physical & Emotional Wellbeing: Wellbeing centre; move, munch, money & mind focus, Discounts with 100's of UK retailers, EAP; 24/7 confidential helpline, 25 days holiday, increases to 26 days after 5 years and 27 after 10 years, Flexible working, Dress for your day, Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage, Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - Claims handling - Civil Procedure Rules - Claims Portal - Customer service - Team player - Caseload management - Adaptability ### Nice to have - Liability Claims investigation - NIHL (Noise Induced Hearing Loss) management - Injury claims valuation - Reserving strategies - Exceptional communication --- Source: [Apply at davies.pinpointhq.com](https://davies.pinpointhq.com/en/postings/da324550-5608-42bb-a29a-1c9799b10097?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)