# Colleague Happiness Officer

**Company**: Barclaycard Payments
**Location**: Canary Wharf, 1 Churchill Place
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Category**: Human Resources
**Industry**: Finance

**Apply**: https://barclays.wd3.myworkdayjobs.com/en-US/External_Career_Site_Barclays/job/Canary-Wharf-1-Churchill-Place/Colleague-Happiness-Officer--Graduate-level---BPL_JR-0000137127?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/colleague-happiness-officer-a873d525-168/

## Description

We are seeking a Colleague Happiness Officer to help make BPL's Northampton and London offices places where colleagues feel welcomed, connected, and proud to work.

The successful candidate will be responsible for creating a great office experience, building regular moments of connection, celebrating colleagues, bringing business success to life, making customer visits memorable, helping shape BPL's standalone identity, listening and improving, coordinating events, championing inclusion, supporting local communities, and building a network of culture champions.

Key responsibilities include:

- Creating a lively, inclusive calendar of events and everyday routines across Northampton and London

- Organising weekly drinks and other informal gatherings

- Coordinating birthday celebrations, new joiner shout-outs, work anniversaries, and other milestones

- Celebrating customer wins, delivery milestones, and team achievements

- Arranging engaging customer visits

- Supporting initiatives that establish the culture, traditions, language, and colleague experience of BPL as a standalone company

- Gathering colleague ideas and feedback through regular conversations, pulse checks, and participation data

- Managing event plans, venues, suppliers, invitations, communications, budgets, risk considerations, and logistics across both locations

- Designing activities that are accessible, culturally aware, and appealing to a broad range of colleagues

- Organising volunteering, fundraising, and community events in Northampton and London

- Building a network of culture champions

The ideal candidate will be a recent graduate or someone with equivalent early-career experience who is excited by culture, events, communications, and colleague experience. They will have experience in organising, managing, and promoting events, and be a natural organiser who can manage several activities at once.

What success looks like:

- Colleagues in both offices report a stronger sense of connection, enjoyment, and belonging

- Events and routines attract broad, repeat participation and reflect colleague feedback

- New joiners feel welcomed quickly and understand what makes BPL distinctive

- Business successes and personal milestones are recognised consistently and authentically

- Customer visits are well organised, engaging, and positively received

- BPL develops recognisable traditions and a clear, inclusive identity as a standalone company

- Strong, mutually beneficial partnerships are established with local businesses and community organisations

- Activities are delivered safely, on time, and within agreed budgets

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## Skills

### Required
- event planning
- communication
- organisational skills
- inclusion and diversity

### Nice to have
- experience in organising events
- customer service skills

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Source: [Apply at barclays.wd3.myworkdayjobs.com](https://barclays.wd3.myworkdayjobs.com/en-US/External_Career_Site_Barclays/job/Canary-Wharf-1-Churchill-Place/Colleague-Happiness-Officer--Graduate-level---BPL_JR-0000137127?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)