# Commercial Account Manager

**Company**: HP, Inc.
**Location**: Mumbai, Maharashtra
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Mumbai-Maharashtra-India/Commercial-Account-Manager_3169680-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a8730fd7-062

## Description

This role is responsible for fostering strong, strategic partnerships with key commercial clients, acting as a primary point of contact, and building lasting trust.

The role coordinates account plans and analyzes sales performance to drive business growth.

**Responsibilities**

- Coordinates account plans for commercial accounts, with a focus on product sales and customer satisfaction.

- Builds professional relationships with clients, particularly with specialist buyers in the IT department.

- Responsible for achieving and managing sales quotas based on regional guidelines.

- Participates in client meetings and supports contract negotiations with guidance from senior team members.

- Collaborates with external partners to deliver solution sales and may refer products to other specialists or partners when needed.

- Provides customer feedback to the organization's internal teams for product and service improvements.

- Collaborates with various internal departments to ensure a smooth customer experience.

- Analyzes win/loss rates and provides insights to improve sales performance.

- Assists in organizing client workshops, training sessions, or webinars to enhance their understanding of the organization's offerings.

- Monitors basic account performance metrics and assists in refining sales strategies.

**Education & Experience Recommended**

- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

- Typically has 2-4 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with little or no work experience.

**Preferred Certifications**

- Certified Technology Sales Professional (CTSP)

**Knowledge & Skills**

- Business Development

- Business To Business

- Cash Handling

- Cash Register

- Cold Calling

- Conflict Resolution

- Customer Relationship Management

- Inside Sales

- Marketing

- Merchandising

- Outside Sales

- Product Knowledge

- Sales Development

- Sales Management

- Sales Process

- Sales Prospecting

- Sales Territory Management

- Salesforce

- Selling Techniques

- Upselling

## Skills

### Required
- Business Development
- Business To Business
- Customer Relationship Management
- Inside Sales
- Marketing
- Outside Sales
- Product Knowledge
- Sales Development
- Sales Management
- Sales Process
- Sales Prospecting
- Sales Territory Management
- Salesforce
- Selling Techniques

### Nice to have
- Certified Technology Sales Professional (CTSP)

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Source: [Apply at hp.wd5.myworkdayjobs.com](https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Mumbai-Maharashtra-India/Commercial-Account-Manager_3169680-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)