# Senior Application Engineer, Zuora Billing

**Company**: Twilio
**Location**: Remote - India
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/8048661?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a751550a-e1f

## Description

At Twilio, we're shaping the future of communications. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

As a Senior Application Engineer, Zuora Billing, you will join our Enterprise Application Development and Operations team. You will be responsible for designing, configuring, developing, and testing Zuora billing to support the requirements of the Finance, quote, Billing, AR, Revenue, Collections & Accounting teams.

## Responsibilities

In this role, you'll:

- Lead end-to-end architecture and complex product catalog design within Zuora Billing, including charge models, subscription lifecycle management, and scalable O2C/OTR solution design aligned to business and finance processes.

- Drive advanced Zuora configurations including custom workflows (automation, integrations, error handling), mediation and data transformation pipelines, advanced billing rules, custom rating logic, multi-entity/multi-currency global setups, custom reports/data sources, and billing performance optimization.

- Design, build, and support robust integrations between Zuora and enterprise systems (Oracle ERP, tax engines, payment gateways, CRM, data platforms), including API-based integrations, middleware flows, automated reconciliations, and audit control mechanisms.

- Own post–go-live production support, including incident management (P1/P2), root cause analysis, change and release management, operational stability, and support for financial close and compliance processes.

- Lead full lifecycle implementations (requirements through hypercare), provide governance and technical leadership, mentor team members, ensure documentation and knowledge transfer, and represent Zuora architecture in executive and cross-functional design forums.

- Develops and executes system conversion and implementations.

- Lead cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications.

- Manage KLO operations and stakeholders support with daily activities, Financial close, reconciliations etc.

## Qualifications

Required:

- Strong knowledge of Zuora subscriptions, billing, product and pricing management

- Must have knowledge on integrations around Zuora with Salesforce, Oracle ERP, Banks, Payment Gateways, and Avalara tax.

- Expertise in Zuora platform, objects, Custom events and Zuora workflows.

- Knowledge on developing and executing system conversion and implementations.

- Good understanding of Customer aging, AR to GL reconciliation and month end processes

- Should have a good knowledge of change management, Agile methodologies.

- B.Tech or an MBA graduate.

Desired:

- Zuora Billing Solution Lead

## What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.

## Skills

### Required
- Zuora subscriptions
- billing
- product and pricing management
- integrations around Zuora with Salesforce
- Oracle ERP
- Banks
- Payment Gateways
- Avalara tax
- Zuora platform
- objects
- Custom events
- Zuora workflows
- system conversion and implementations
- change management
- Agile methodologies

### Nice to have
- Zuora Billing Solution Lead

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/8048661?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)