# Recepcionista

**Company**: Accor
**Location**: Miraflores, Lima Province
**Experience**: senior
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000149919763-recepcionista?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a747fd63-079

## Description

We are more than a global leader. We welcome you as you are and offer a job with a brand that matches your personality. We support your growth and learning every day, ensuring work gives purpose to your life. As part of Accor, you can explore unlimited possibilities and imagine tomorrow's hospitality.

Your role as a Receptionist involves creating unique and memorable experiences for each guest, from arrival to departure, through personalized, authentic, and close attention that reflects the essence of MGallery and meets brand standards and area objectives.

Key responsibilities:

- Manage check-in and check-out processes efficiently and effectively.

- Provide comprehensive attention to guests at the Front Desk, offering excellent service.

- Welcome guests, generating a positive first impression and conveying MGallery's essence.

- Create memorable service experiences, anticipating guest needs and preferences.

- Handle guest requests, queries, and concerns promptly and efficiently.

- Manage billing, collection, and control of guest accounts accurately.

- Maintain effective communication with hotel areas to coordinate guest needs.

- Conduct shift handovers, providing clear and precise information.

- Identify and report risk situations, incidents, or suspicious behavior.

- Comply with service standards, policies, procedures, and guidelines set by the hotel and brand.

Qualifications:

- Technical or university degree.

- Studies in Hospitality and Tourism, Hotel Administration, or similar.

- Intermediate Office skills.

- Intermediate Excel skills.

- Opera system knowledge.

- Advanced English language skills.

- 2-3 years of experience in the role or similar.

Benefits:

- Employee benefit card with discounted rates at Accor hotels worldwide.

- Learning programs through our Academies.

- Opportunities for talent development and growth within the hotel and globally.

- Ability to make a difference in the local community through CSR activities.

- Diversity and Inclusion: we value individual differences and prioritize skills and abilities.

## Skills

### Required
- Office
- Excel
- Opera
- English

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000149919763-recepcionista?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)