Account Manager - Benelux

As our Account Manager Benelux, you'll own and grow a focused portfolio of our most strategic and high-value accounts across the Netherlands and Belgium, drawn from a customer base of over 2,200 organisations.

Working for a leading HR tech company, you'll manage inbound expansion requests, introduce customers to new products like Tellent HR and WhatsApp Hiring, and design and run your own outbound campaigns to drive expansion revenue.

This is a high-autonomy role for a commercially driven Account Manager who takes full ownership of their results and leads by example.

Your 12-month journey

First 3 months: You'll be in front of customers from week one, initially working alongside your colleagues to get up to speed on our portfolio, products, and way of working, before quickly taking full ownership of your accounts and conversations.

After 6 months: You're independently managing your portfolio and running your own campaigns. You've built strong relationships across your accounts, you're having impact-driven discovery conversations, and you're consistently generating pipeline.

After 12 months: You've run multiple self-initiated campaigns end-to-end. You're managing several complex expansion trajectories simultaneously, with a healthy pipeline and a meaningful contribution to NRR.

What you'll be doing

• Own and grow a portfolio of 150–250 of Tellent's most strategic and high-value Benelux accounts, managing both inbound expansion requests and proactive outreach to drive upsell and cross-sell.

• Generate your own pipeline by designing and executing outbound campaigns, working closely with Marketing, RevOps, and Customer Success to bring them to life.

• Manage expansion deals end-to-end: from opportunity identification through negotiation to close.

• Run impact-driven discovery conversations with customer stakeholders, focused on business value and long-term growth.

• Actively contribute to how the team evolves, bringing your own ideas, raising the commercial bar, and helping shape what great account management looks like at scale.

• Work in close partnership with Customer Success to align on account health, timing, and expansion readiness.

• Maintain strong pipeline discipline and CRM hygiene, accurate forecasting and clean deal documentation at every stage.

• Share customer insights with Product, Marketing, and Leadership to contribute to go-to-market improvements.

What you bring

• Dutch proficiency at C1 level or higher, with strong written and spoken communication skills for senior-level customers in the Netherlands and Belgium.

• Proven experience in commercial roles within SaaS or tech environments, with a consistent track record of results.

• A track record of independently building, managing, and closing your own pipeline with strong commercial results.

• A proactive, entrepreneurial mindset: you don't wait to be told what to do, you take ownership and build from your own initiative.

• Strong commercial instinct with a customer-first approach, identifying expansion opportunities while keeping the relationship and long-term value front of mind.

• Excellent pipeline management and CRM discipline, keeping your forecast accurate and your deals well-documented.

• Strong negotiation and relationship-building skills, comfortable in pricing conversations and value-based selling.

What we offer

• Hybrid working from our beautiful canal-side office in Amsterdam.

• Diverse and international team environment.

• €1,500 annual training budget + 2 dedicated learning days.

• Pension plan, wellness perks & commuting/travel reimbursement.

• 28 paid holiday days + 2 additional days in 2026.

• Work from anywhere for 4 weeks per year.

• Apple MacBook and all tools you need to succeed.

• €200 home office budget.