# Claims Technician - Midlands

**Company**: Sedgwick
**Location**: Birmingham
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: Competitive salary taking into account skills, experience and qualifications
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Birmingham/Claims-Technician---Midlands_R80464?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/claims-technician-midlands-a631143c-293/

## Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

As a Claims Technician, you'll be the first point of contact for customers, guiding them through the claims process. You'll decipher details, recommend settlements, and collaborate with contractors to get things fixed. The role requires both empathy and initiative – clear communication helps customers feel supported, while independent thinking keeps claims moving forward.

You'll be part of a supportive team, with comprehensive training to develop your skills, and the chance to earn a prestigious industry qualification (Chartered Institute of Loss Adjusters' Cert CILA).

**The skills you will have when you apply:**

- Experience in a claims environment, ideally property claims

- Excellent communication skills: speaking with and writing to policyholders, insurers, contractors, and more

- A commitment to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification

**What we’ll give you for this role:**

- Competitive salary taking into account skills, experience and qualifications

- A Self Invested Personal Pension Scheme (SIPP)

- Holiday allowance of 25 days plus bank holidays

- Flexible working from our office or your home

- Private healthcare plan (including pre-existing conditions)

- Life assurance

- Employee assistance programme for employee wellbeing

- Group Income Protection

- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications

- Discounts on various products and services

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## Skills

### Required
- claims handling
- communication skills
- problem-solving

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Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Birmingham/Claims-Technician---Midlands_R80464?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)