# Manager - Data Research

**Company**: ZoomInfo
**Location**: Chennai, Tamil Nadu, India
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/zoominfo/jobs/8539333002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a61ffc28-d72

## Description

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. As a Manager, Data Research, you will lead a team of research analysts responsible for data collection, data quality, and model training initiatives. You will work closely with cross-functional teams to drive initiatives that directly impact the quality and integrity of data across the ZoomInfo platform.

Key responsibilities include:

- Leading, coaching, and developing a team of research analysts focused on company and contact data quality initiatives

- Driving and tracking efficiency improvements through process optimization, automation, and AI/LLM-powered workflows

- Identifying and implementing opportunities to leverage AI and large language models (LLMs) to automate research tasks, improve data accuracy, and scale team output

- Collaborating with Data Science and Engineering teams to contribute to model training initiatives, providing high-quality labeled data and structured feedback loops

- Managing project lifecycle from scoping through execution, ensuring timely delivery and measurable outcomes

- Diagnosing and reporting on data quality issues, conducting root cause analyses and driving remediation at scale

- Defining, tracking, and reporting on team KPIs and efficiency metrics

- Creating and maintaining technical documentation, process guides, and standard operating procedures

- Partnering with analytics and engineering teams to drive process and data improvements

- Assisting in evaluating and integrating emerging AI tools and agent-based workflows into day-to-day research operations

Requirements include:

- Minimum 12+ years of overall experience in data research, data operations, or a related field

- 1-2+ years of people management or team leadership experience

- Demonstrated hands-on experience working with AI/LLM use cases

- Familiarity with tools such as ChatGPT, ZI Chat, or similar AI platforms applied in an operational or research context

- Experience working with large datasets and strong attention to data quality and accuracy

- Proficiency in SQL; experience with Snowflake or BigQuery is a plus

- Experience defining and tracking KPIs and operational metrics

- Strong cross-cultural communication skills and ability to work across distributed, global teams

- Self-motivated, innovative, and comfortable moving between strategy, coaching, and hands-on execution

- Experience researching company and contact data

Nice to have:

- Experience building or deploying AI agents for operational workflows

- Background in data labeling, annotation, or model feedback for ML/AI systems

- Familiarity with data platforms such as Snowflake, BigQuery, or CERA

## Skills

### Required
- AI/LLM use cases
- ChatGPT
- ZI Chat
- SQL
- Snowflake
- BigQuery
- Data quality and accuracy
- KPIs and operational metrics
- Cross-cultural communication
- Self-motivation
- Innovation
- Data research
- Data operations

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/zoominfo/jobs/8539333002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)