# Ocean Import Agent

**Company**: Expeditors
**Location**: Ellenwood, GA
**Experience**: senior
**Job type**: full-time
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000148851374-ocean-import-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/ocean-import-agent-a60fc96e-65b/

## Description

At Expeditors, you're not just in the shipping business; you're in the information business. As an Ocean Import Agent, you'll play a critical role in ensuring smooth and timely freight process flow.

**Job-Specific Tasks and Duties**

- Review and action daily workflow responsibilities, including Turn Over to Trucker and sending pre-dispatches to FCL truckers within 48 hours of COB

- Enter FTX for all containers

- Review and update Delivery Notes within SOPs

- Action or delegate customer service emails same-day

**Expeditors Core Competencies**

- Exceptional Customer Service: Anticipate, understand, and meet customer needs, and be proactive in solving problems

- Job Execution: Consistently complete quality work, commit to operational excellence, and comply with company policies and procedures

- Reliability: Meet deadlines, be punctual, and manage time effectively

- Collaboration: Accomplish job responsibilities and aid others to benefit the company and customers

- Communication: Effectively listen and communicate verbally and in writing, both internally and externally

- Culture: Exhibit and promote the company's 10 cultural attributes

- Personal Growth and Development: Participate in training and pursue professional development goals

**Product Agent Core Competencies**

- Timely and Accurate Shipment Processing: Ensure smooth and timely freight process flow according to Expeditors' operational procedures

- Timely and Accurate Data Entry: Ensure accurate and timely data entry into operational systems

- Timely and Accurate Billing and Accounting: Invoice customers timely and accurately, and properly provision service provider charges

**Physical Demands**

- Use of standard office equipment, including computer, phone, and fax/copy/scan machine

- Write with pencil/pen/marker

- Functions performed primarily while seated at desk

**Qualifications**

- Bachelor's degree or equivalent experience required

- 6 months experience in Ocean Import

- Effective interpersonal skills

- Good computer skills (Excel, Word, PowerPoint)

- Ability to 45wpm

- Attention to Detail

- Fluent in English

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## Skills

### Required
- English
- Excel
- Word
- PowerPoint

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000148851374-ocean-import-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)