# Customer and Trading Manager - Nightshift

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Chesterfield, Derbyshire
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: £31,700
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400094727?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_a5cdbbe3-99a

## Description

As a Customer and Trading Manager - Nightshift at Sainsbury's Supermarkets Ltd in Chesterfield, Derbyshire, you will lead a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse, and replenish shelves.

The salary for this role is £31,700, plus a £4,500 premium on top of your base salary for working nightshifts.

Responsibilities:

- Leading a team overnight to deliver all replenishment activities across the store

- Running a full store operation on your own overnight, being responsible for the full shift and the safety and wellbeing of colleagues in store

- Making sure that standards are brilliant come morning so we're ready to serve our customers

- People management, managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate

Requirements:

- A track record of delivering brilliant customer service and coaching colleagues to do the same

- Experience of leading a team in a fast-paced, customer-facing environment

- Operational leadership skills

- Demonstrated success in meeting or exceeding KPIs

- Has managed employee relations issues, including performance and absence management

Benefits:

- Discount card – 10% discount off on your shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks

- Annual bonus scheme based on our, and your, performance

- Free food and hot drinks provided for Colleagues in all our stores

- Generous holiday entitlement, maternity and paternity leave

- Pension – we'll match 4-7.5% of your pension contributions

- Sainsbury's share scheme – build up an investment at discounted rates

- Wellbeing support – access to emotional support, counselling, legal and financial advice

- Colleague networks – link with like-minded people to help fulfil your potential

## Skills

### Required
- customer service
- team leadership
- operational management
- performance management

### Nice to have
- nightshift working
- high-volume operational environment

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